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- 1 7 Ways to Fix SSL Error in Apple Music on iPhone and iPad
7 Ways to Fix SSL Error in Apple Music on iPhone and iPad
Apple Music is a popular choice for streaming music on an iPhone. However, some users have experienced an SSL error when using the app. If you’ve encountered this issue, you’re in the right place. In this guide, we’ll explain what an SSL error is on Apple Music and provide solutions to fix it.
SSL, short for Secure Sockets Layer, ensures a secure connection between your device and Apple Music servers. An SSL error in Apple Music can occur if your device’s SSL certificate doesn’t match, is outdated, or is from an untrustworthy source on Apple Music servers. This error can be caused by a bad internet connection or incorrect date and time settings on your device. However, there’s no need to worry. Here are seven easy ways to fix it. Let’s get started.
Apple iPhone 13 Pro Max
1. Check Apple Music Server Status
Before troubleshooting, check if Apple Music is down. On Apple’s System Status page, if Apple Music is red, it’s currently experiencing an outage. This could be why you see “An SSL Error Has Occurred” in Apple Music. Wait and check again before using Apple Music.
If the status is green, proceed with the troubleshooting steps.
2. Restart iPhone and iPad
Restarting any device clears temporary files, closes app services, and starts them from scratch. If you’ve seen the Apple Music SSL server error, restarting your iOS device might help fix it. Here’s how to do it.
Step 1: Follow the steps based on your device model:
– For iPhone SE 1st gen, 5s, 5c, and 5: Long-press the top button.
– For iPhone SE 2nd gen onwards, 7, and 8: Long-press the side button.
– For iPhone X and above and iPad: Long-press the power and any volume button simultaneously.
– For iPad without Home Button: Press and hold the power button and any volume button simultaneously.
To reset an iPad with a Home Button, simply press and hold the power button. After that, hold and drag the slider to the end.
Once your device shuts down, long-press the power button. Then, when the Apple logo appears, release the power button and wait for your device to restart. Now, check if Apple Music is working. If not, continue with the next fix.
3. Check the Network Connection
If you’ve been having trouble using Apple Music on your iOS or iPadOS device, check your network connection. A lousy network connection might prevent Apple Music from accessing the internet and verifying your SSL certificate, which can cause an SSL error.
So, if you’ve been using cellular data, consider switching to a Wi-Fi connection. Additionally, if available, turn on 5G on your iPhone and try using Apple Music again.
4. Set Date and Time to Automatic
Certain apps, like Apple Music, might show an SSL error message if your device displays an incorrect date and time. To fix this, you can use your iPhone’s Settings menu and set the date and time to automatic. Here’s how:
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Step 1: Open Settings.
Step 2: Scroll down and tap General.
Step 3: Tap on ‘Date & Time’.
Step 4: Turn on the toggle for Set Automatically.
Ensuring your iOS device automatically updates the date and time based on your location is crucial.
5. Clear Cache for Apple Music
Cache speeds up app loading by storing data from previous visits and app search history. If this cache becomes corrupted, an Apple Music SSL server error may occur on your iPhone or iPad. To fix this, you need to uninstall the Apple Music app. For more information, read our article on clearing the Apple Music cache on any device.
6. Check for System Updates
Software updates provide security patches, bug fixes, new features, and support updates for your iOS device. If your iPhone or iPad is out-of-date, you may encounter an SSL Error when using Apple Music. To resolve this issue, follow these steps:
Step 1: Open the Settings app and tap on General.
Step 2: Tap on Software Update.
Your iPhone will check for software updates. If an update is available, install it before reopening Apple Music to see if it’s working correctly.
7. Contact Apple Support
If you’ve tried all the above fixes and are still getting the SSL error in Apple Music, contact Apple’s support team. Here, browse the help topics or use the Apple Communities option to get in touch with other Apple users and try to solve your query.
If nothing else works, directly contact Apple to get your Apple Music up and running again.
FAQs for Using Apple Music
1. Can you download songs on Apple Music for offline listening?
To download a song for offline listening, open the song and tap the three-dot icon. Then, select “Download.” This allows you to listen to the song offline. For more information on downloading songs on Apple Music, check out our guide.
2. How to use Apple Music on Windows?
To use Apple Music on Windows, open the Apple Music web player in any browser. Sign in to your account using your Apple ID and password. That’s it! You can now use Apple Music on your Windows device. For more details, see our article on getting Apple Music on Windows.
Fix Apple Music Errors
We hope this article helped fix the SSL error in Apple Music on iPhone and iPad. Moreover, if you want a musical evening with friends, use Apple Music Sing on your iPhone to convert any song into karaoke.
As Fred Humiston, the author behind Twothirds.us, I focus on providing practical and easy-to-follow guides and solutions for a variety of technical issues that people commonly face.
My articles cover a wide range of topics, from troubleshooting out-of-sync audio on TikTok and managing Firestick devices, to understanding the impact of Capcut on video quality and resolving sound issues on Hisense Roku TVs.
I also delve into more general tech tips, like how to block numbers on landlines or use VPNs without Wi-Fi. My goal is to make technology more accessible and less intimidating for everyone, whether you’re a tech novice or a seasoned user. I strive to offer clear, concise, and helpful advice to make your digital experience smoother and more enjoyable.