Top 7 Fixes for Snapchat Won’t Let Me Export Snaps to Phone
Snapchat lets you save favorite snaps in chats and Memories. You can then export them to your phone’s camera roll to share outside the app. However, this process sometimes has issues.
If Snapchat is your main app for capturing moments, problems with its export feature can ruin your experience. Fortunately, you can fix this problem with the solutions below. Let’s take a look.
1. Check Your Internet Connection
A spotty internet connection could prevent you from saving snaps to your Android or iPhone. Confirm if your internet connection works by opening an app like YouTube and streaming a video. If you also experience issues in other apps, try switching to a different network connection.
2. Force Close and Reopen the Snapchat App
Sometimes, Snapchat’s app may get stuck or glitch on your Android or iPhone, affecting its functionality. If it’s not a major issue, restarting the app should resolve it.
To force-close Snapchat on Android, long-press its icon and tap the info icon in the menu. Then, scroll down and tap Force stop.
iPhone users can swipe up from the bottom of the screen (or press the Home Screen button twice) to access the app switcher. Tap on the Snapchat card and swipe upwards to close the app.
Reopen Snapchat and export snaps to your camera roll.
3. Allow Snapchat to Access Local Storage (Android)
Apps like Snapchat need permission to access your phone’s storage to save content locally. If you have denied Snapchat access to your phone’s local storage, you can’t export snaps to the camera roll. Here’s how you can change that. Long-press on the Snapchat app icon and tap the info icon from the resulting menu.
Step 2: Tap Permissions.
Step 3: Tap on Photos and videos. Then, select Allow.
Please restart Snapchat and check if the problem persists.
4. Sign Out and Sign Back In
Snapchat might not export photos and videos because of an authentication issue with your account. You can try signing out and signing back in to resolve it.
Step 1: Open the Snapchat app on your Android or iPhone.
Step 2: Tap the profile icon at the top-left corner and then tap the gear-shaped icon at the top-right corner to open the settings menu.
Scroll down to the end of the page and tap Log Out. Select Log Out again when prompted.
5. Clear Snapchat App Cache
Snapchat collects cache data to deliver a smooth experience. However, outdated data can interfere with the app. For this, you can clear cache data from the settings menu. Follow these steps on Android or iPhone:
1. Open Snapchat.
2. Tap the profile icon at the top-left corner.
Step 3: Tap the gear icon at the top-right corner to open Snapchat Settings.
To clear the cache on your phone, follow these steps:
1. Scroll down to Account Actions in your settings.
2. Tap on the Clear Cache option.
3. Confirm your selection by clicking Continue.
By completing these steps, you will successfully clear the cache on your device.
6. Check Snapchat Server Status
Even popular services like Snapchat can experience server outages. In such cases, some app features may not work. To check Snapchat’s server status and avoid any issues, visit a website like Downdetector.
If others are having the same problem, you’ll see big spikes in the outage report graph. You’ll have to wait for Snapchat to fix the issue.
7. Update the Snapchat App
If you can’t export snaps to the camera roll, there may be an issue with the Snapchat app on your phone. Check for a new version of the app in the Play Store (Android) or App Store (iPhone). Install any available updates and then check if the issue persists.
It can be frustrating when Snapchat won’t let you download your favorite snaps and memories to your phone. Disappearing messages may be fun, but some snaps are worth keeping. Try the methods mentioned above to resolve Snapchat’s export feature issue on your Android or iPhone.
As Fred Humiston, the author behind Twothirds.us, I focus on providing practical and easy-to-follow guides and solutions for a variety of technical issues that people commonly face.
My articles cover a wide range of topics, from troubleshooting out-of-sync audio on TikTok and managing Firestick devices, to understanding the impact of Capcut on video quality and resolving sound issues on Hisense Roku TVs.
I also delve into more general tech tips, like how to block numbers on landlines or use VPNs without Wi-Fi. My goal is to make technology more accessible and less intimidating for everyone, whether you’re a tech novice or a seasoned user. I strive to offer clear, concise, and helpful advice to make your digital experience smoother and more enjoyable.