Top 7 Fixes for Snapchat Showing White Screen on Android and iPhone
Snapchat is a platform for expressing yourself and connecting with others. However, app crashes, loading issues, and errors can dampen your experience. One common issue is when the Snapchat app on your Android or iPhone experiences a white screen glitch and fails to load anything.
Using Snapchat on the web is a temporary solution that lacks the same features and functionality as the mobile app. Luckily, you can restore Snapchat by following the solutions below. Let’s explore them.
1. Rule Out Issues With Your Internet
Apps like Snapchat may fail to load and display a blank white screen if there’s a problem with your internet connection. To check, open your phone’s browser and load a few websites. If you experience problems, switch to another network connection before loading Snapchat again.
2. Force Close and Reopen the App
Restarting the Snapchat app can resolve temporary glitches it may have encountered. Doing so will terminate all app-related processes on your Android or iPhone, giving them a fresh start. To force close Snapchat on an Android, long-press its app icon and tap the info icon. On the App info page, tap Force stop at the bottom.
To close Snapchat on an iPhone, swipe up from the bottom of the screen or press the Home Screen button twice to bring up the app switcher. Then, swipe up on the Snapchat card to close the app.
Reopen Snapchat and check if it loads properly.
3. Turn Off Dark Mode on Your Phone
Snapchat may be stuck on a white screen because of the color scheme set on your Android or iPhone. Try turning off dark mode on your phone to see if that resolves the issue.
On Android, go to Settings > Display and choose the Light option.
If you have an iPhone, open the Settings app and tap on Display & Brightness. Select the Light option.
Restart the Snapchat app and check if the issue persists.
4. Review App Permissions
Disabling app permissions for Snapchat may result in a white screen on your Android or iPhone. If access to photos and videos is denied, the app may display a blank screen while viewing Camera Roll. To prevent this, grant Snapchat the required permissions.
Step 1: Long-press the Snapchat app icon and select the ‘i’ icon. On the App Info page, choose Permissions.
Step 2: Go through each permission and set them to Allow.
iPhone
To make your iPhone fully Snapchat-ready, follow these simple steps:
1. Open the Settings app on your iPhone.
2. Scroll down and tap on Snapchat.
3. Enable all necessary permissions using the toggles in the menu.
That’s it! Your iPhone is now ready to use Snapchat to its full potential.
Step 2: Tap on Photos and select All Photos in the menu.
5. Check if Snapchat Is Down
Sometimes, the Snapchat app may not load properly and display a white screen with a blue bar due to server issues. To check if this is the case, you can visit Downdetector to check Snapchat’s server status.
Check the outage report graph to see if others are experiencing similar issues. If so, wait until Snapchat servers are back up and running.
If Snapchat still shows a white screen, the app’s cache data may be corrupted. Clear the Snapchat app cache to see if that fixes the problem.
Android
Step 1: Long-press on the Snapchat app icon and tap the ‘i’ icon from the resulting menu.
Step 2: Go to Storage and tap Clear cache.
iPhone
Step 1: Open the Snapchat app on your iPhone. Tap your profile icon and the gear-shaped icon to open Snapchat settings.
Note: If you can’t access the Snapchat settings menu due to the white screen glitch, uninstall and reinstall the app.
Step 2: Scroll down to Account Actions and tap Clear Cache. Select Continue when prompted.
7. Update the App
Issues with the Snapchat app can arise due to a bug. Update the app if nothing else works, and it should load as expected.
Apps like Snapchat can occasionally have issues, but they are usually easy to fix. Applying the above tips should help you resolve the white screen glitch and get Snapchat loading properly on your Android or iPhone.
As Fred Humiston, the author behind Twothirds.us, I focus on providing practical and easy-to-follow guides and solutions for a variety of technical issues that people commonly face.
My articles cover a wide range of topics, from troubleshooting out-of-sync audio on TikTok and managing Firestick devices, to understanding the impact of Capcut on video quality and resolving sound issues on Hisense Roku TVs.
I also delve into more general tech tips, like how to block numbers on landlines or use VPNs without Wi-Fi. My goal is to make technology more accessible and less intimidating for everyone, whether you’re a tech novice or a seasoned user. I strive to offer clear, concise, and helpful advice to make your digital experience smoother and more enjoyable.