How to Dial an Extension on iPhone and Android

With many new features on smartphones these days, we often overlook the most basic function of a phone – calling. If you frequently make calls, especially to offices, you may need to dial extensions to reach different departments. One method is to call a number and wait until prompted to enter the extension. However, we have a simpler solution for you – dialing an extension on your iPhone or Android device.

Once you learn this trick, you can save time by dialing the extension beforehand or saving contacts with extensions. If you could benefit from this feature, grab your phone because we will explain how to dial an extension on an iPhone and Android.

How to Call With an Extension on iPhone Directly

If you have an iPhone, here’s how to call with an extension. This will transfer the line directly to the extension so you don’t have to wait for the robotic instruction to enter the extension.

Step 1: Open the Phone app on your iPhone.

Step 2: Go to the Keypad tab, open the on-screen keyboard, and dial the phone number you wish to call. But, don’t hit the Call button yet.

Step 3: Press and hold the asterisk (*) key to bring up a comma after the phone number.

Note: The comma indicates a two-second pause before dialing the extension.

Step 4: Enter the extension you want to dial. For example, if the extension is 0123, enter 0123 after the comma.

Step 5: Tap the Call button to make a call.

Your call will be connected directly to the extension for the dialed number. But if you call the number with an extension frequently and don’t want to dial it every time, there’s a quick solution in the next section.

How to Save a Contact With an Extension on iPhone

If you frequently dial a phone number with an extension, it’s best to save the contact with the extension for convenience. Here’s how to save a contact with an extension on your iPhone.

Step 1: Open the Phone app on your iPhone.

Step 2: Dial the phone number you wish to call. But, don’t hit Add Number yet.

Step 3: Press and hold the asterisk key to bring up a comma after the phone number.

Step 4: Enter the desired extension.

Step 5: Tap on Add Number. Then, choose to create a new contact or add to an existing one.

Step 6: Enter the contact details and tap Done to save.

Next time you want to dial the number with the extension, just call this contact you created.

How to Dial a Number With an Extension on Android

The procedure to dial an extension on an Android device differs slightly. Here’s how it works.

Step 1: Open the Phone app on your Android device. Access the keypad by tapping on the corresponding icon.

Step 2: Dial the phone number you wish to call. But, don’t hit the Call button just yet.

Step 3: Tap on the three vertical dots to the left of the phone number.

Step 4: Select the ‘Add 2-sec pause’ option. This adds a comma to the end of your phone number.

Step 5: Enter the extension number after the comma. For example, if the extension is 0123, enter 0123 after the comma.

Step 6: Tap the Call button to make a call.

Your call connects directly to the extension line. To fix the issue of not being able to make calls on your Android phone, try these top solutions.

How to Save a Contact With an Extension on Android

Here’s how you can enter an extension number on your Android phone and save it, allowing you to call a number more quickly.

Step 1: Open the Phone app on your Android device and access the keypad.

Step 2: Dial the phone number you wish to add to your contacts.

Step 3: Tap on the three vertical dots next to the phone number. This will bring up more options.

Step 4: Select the ‘Add 2-sec pause’ option. This adds a comma after your phone number.

To add an extension number to the phone number, follow these steps:

– Step 5: Enter the desired extension number after the comma. For instance, if the extension is 0123, simply add 0123.

Step 6: Select whether to create a new contact or add the number to an existing contact.

Step 7: Tap Save.

You can now dial the extension on your Android phone by selecting this contact.

Skip the Queue

Knowing how to dial an extension on iPhone and Android allows you to directly enter the number and connect with the person you need to reach. By doing this, you can bypass wait times and avoid robotic prompts during the call.