Everything You Wanted to Know About Bots/Messaging Bots

Everything You Wanted to Know About Bots/Messaging Bots

Navigating the world wide web can be an exciting adventure or a deep dark dungeon. Tools like the search engine Google make this process easier. Google is a popular go-to tool when trying to figure something out on the web. However, messaging bots also have a part to play.

What Exactly is a Bot?

The current state of technology defines a bot as an artificially intelligent software that can provide useful information without much human intervention.

Everything You Wanted to Know About Bots/Messaging Bots

I made sure to specify that some human intervention may be needed since there are tasks where bots require this intervention to be effective.

Bots have been around for a while but have recently gained popularity, especially with messaging applications like WeChat. With WeChat, bots can perform tasks such as hailing a taxi or making a restaurant reservation. One of the earliest bots, called ELIZA, was released around 1966 and could mimic human interactions. It can be found online here. WeChat bots are examples of messaging bots, which are currently trending.

Note: Services like Siri on iOS and Google Now are similar in nature.

Examples

One implementation of a messaging bot is Slackbot in the team messaging app Slack. It can provide automated responses to users.

Everything You Wanted to Know About Bots/Messaging Bots

Facebook has shown interest in messaging bots and announced the launch of their chat bot API for Messenger at their F8 developer’s conference in April 2016.

Everything You Wanted to Know About Bots/Messaging Bots

Messenger’s bots enable intelligent interactions, where users can engage through text, pictures, and buttons, performing functions such as shopping, checking news, or even monitoring the weather. Essentially, bots are an alternative means of accessing online information. Instead of searching on Google, for instance, individuals can utilize bots to obtain specific information.

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Why Bots?

There is an app for everything, but do we really need so many? Are we suffering from an app overload? It seems most people only use a few apps daily.

Everything You Wanted to Know About Bots/Messaging Bots

The top mobile apps of 2015 were dominated by Facebook, Google, and Apple. Other messaging apps like Telegram and Line are also popular. These companies offer an all-in-one solution where users don’t need to go to a website or different app to perform tasks. If bots become widely adopted, these messaging apps could become internet Swiss Army knives.

Everything You Wanted to Know About Bots/Messaging Bots

Conclusion

Bots currently lack the intelligence to operate autonomously and fully comprehend all inquiries. Hence, human operators are utilized in situations where bots are limited. Nevertheless, bots can simplify specific tasks that would otherwise require excessive web searches. For instance, Lunchbot can provide lunch recommendations, thereby streamlining the process of finding a restaurant.

Everything You Wanted to Know About Bots/Messaging Bots

Hi Poncho can send automatic weather updates, so you don’t have to check your phone for the weather. Bots are currently receiving a lot of attention and will likely see significant development in the near future. While bots won’t replace jobs entirely, they do have potential to simplify specific tasks. Let’s see what the future holds for bots and their role in our lives.

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