7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

You can use Facebook Messenger on your Android phone to call and chat with friends. React to messages from your contacts to express yourself better. If you wish, you can also get on a call with them on Facebook Messenger.

However, some users complain that they don’t hear the ringtone when their friends call them on Facebook Messenger. If you are also facing this issue, here are some solutions to fix Facebook Messenger calls not ringing on your Android.

1. Check Notification Settings in Facebook Messenger

The troubleshooting method for Android Facebook Messenger app’s notification settings is as follows:

Step 1: Open the Messenger app on your Android phone.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 2: Tap the hamburger menu icon at the top-left corner.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Tap the Settings icon at the top-left corner.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 4: Scroll down and tap Notifications and Sounds.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 5: Enable toggles for Notifications and Notification Previews.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 6: Check if the problem is solved in the Chats window.

2. Turn Off Data Saver

Data Saver on Android phones is helpful for Mobile Data users. Enabling Data Saver may cause Messenger calls not to ring because of reduced internet speeds on Mobile Data.

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Step 1: Open the Settings app on your Android phone.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 2: Tap on Network & Internet.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 3: Tap Data Saver.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 4: Turn off Data Saver to disable the feature.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Close Settings and check if the problem is solved.

3. Switch From Mobile Data to Wi-Fi

Switching from mobile data to Wi-Fi can boost internet speeds. The current mobile data speeds may not be sufficient for Messenger calls to ring on your Android phone. Switch to Wi-Fi, if available, to see if that resolves the issue.

4. Force Quit and Relaunch Facebook Messenger

You can force quit and relaunch the Messenger app on your Android phone to solve the problem of calls not ringing.

Step 1: Long-press the Messenger icon on your Android phone.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 2: Tap on App Info.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 3: Tap Force Stop.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 4: Tap Ok to confirm.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 5: Close App Info and relaunch Messenger to check if the problem is solved.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

5. Enable Unrestricted Data Usage

If Data Saver is enabled on your Android phone, we recommend disabling it for the Messenger app. This will allow the app to use your full internet bandwidth for calls.

Step 1: Press and hold the Messenger icon on your Android phone.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 2: Tap on App Info.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 3: Tap Mobile Data and Wi-Fi.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 4: Enable Unrestricted Data Usage.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 5: Close App Info and check if the problem is solved.

6. Clear Messenger App Cache

The App Cache stores critical information such as profile credentials and app preferences to enhance user experience. Clear the App Cache for Messenger to troubleshoot any issues.

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Step 1: Long-press the Messenger icon on your Android phone.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 2: Tap on App Info.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

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7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 4: Tap Clear Cache.

7 Best Fixes for Facebook Messenger Calls Not Ringing on Android

Step 5: Close App Info and check if the problem is solved.

7. Update Messenger App

If none of the solutions work, we recommend updating the Facebook Messenger app on your Android phone. This should resolve any bugs or glitches in the current version that may be causing the issue.

Take Calls on Facebook Messenger

These solutions will help you receive calls from friends on Facebook Messenger. You can also share voice messages if friends are not responding. This will keep the conversation going. But if you can’t send voice messages, refer to our post on solutions for voice messages not working in Facebook Messenger.

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