6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

WhatsApp introduced a interactive way to engage with friends in groups. You can use polls to make choices on movies, cafes, birthday gifts, and more. Polls can also be created for chats.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Some users complain that WhatsApp polls stop showing or working. If you can’t create a poll in WhatsApp, here are some solutions to fix polls not working on mobile and desktop.

1. Check WhatsApp Group Settings

If you can’t do a poll in your WhatsApp group, check the group permissions. If you’ve been added, the admin may not have allowed others to create polls.

On Mobile

Step 1: Open WhatsApp on your iPhone or Android.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 2: Open your WhatsApp group chat and tap the group name.

Step 3: Scroll down and select Group Permissions.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 4: Ensure that your contacts have admin permissions to share polls.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

On Desktop

Step 1: Open WhatsApp on your Mac or PC.

Step 2: Open your group chat and click the group name on the right side.

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Step 3: Click Group Settings.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 4: Make sure you’ve given admin permissions to contacts who can share polls.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

2. Check if Multiple Answers Are Allowed in Polls

To allow participants to select multiple options in a WhatsApp poll, enable this feature before sending the poll. Here’s how to check if it’s enabled:

Step 1: Open WhatsApp on your mobile or desktop.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 2: Open the group chat and create a new poll by tapping the Plus icon at the bottom-left corner.

Step 3: Enable the option of Allow Multiple Answers before sending the poll.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

3. Force Quit and Relaunch WhatsApp

If you cannot create a poll in WhatsApp, force quit and relaunch the app for a fresh start.

On iPhone

Step 1: On the home screen, swipe up to reveal background app windows.

Step 2: Swipe right to find WhatsApp, then swipe up to remove the app window.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 3: Restart WhatsApp and check if the problem is solved.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

On Android

Step 1: Long-press the WhatsApp app icon and select App Info.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 2: Tap on Force Stop and select Ok to confirm.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop 6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 3: Close App Info and relaunch WhatsApp to check if the problem is solved.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

On Mac

Step 1: Click the Apple logo at the top-left corner and select Force Quit.

Step 2: Select WhatsApp and click the Force Quit button.

Step 3: Relaunch WhatsApp and check if the problem is solved.

On Windows 11

Step 1: Click the Start icon, type Task Manager, and press Enter.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 2: Select WhatsApp and end task.

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6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 3: Relaunch WhatsApp and check if the problem is solved.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

4. Clear WhatsApp Cache on Mobile

WhatsApp, like any app, stores cache data to improve responsiveness. Over time, this cache can become corrupted and cause the app to malfunction. To fix this issue, you can clear the WhatsApp cache on your iPhone or Android phone. Just be aware that you will need to log in to your WhatsApp account again after clearing the cache. For detailed instructions on how to clear the WhatsApp cache on your mobile device, please refer to our post.

5. Run Windows Store App Troubleshooter (Windows)

To create a WhatsApp poll on your Windows PC, try running the Windows Store App Troubleshooter. This troubleshooting method scans and fixes issues with apps installed from the Microsoft Store. Here’s how you can use it.

Step 1: Click the Start icon, type “Find and Fix Problems With Windows Store,” and press Return.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 2: Start troubleshooting by clicking on Start. Follow the on-screen instructions to complete the process.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

Step 3: Open WhatsApp to check if the problem is solved.

6 Best Fixes for Polls Not Working in WhatsApp on Mobile and Desktop

6. Update WhatsApp

If none of the solutions work, the last resort is to update WhatsApp on your mobile and desktop. Use the links below to update the app for your device.

Use WhatsApp Polls

Fixing the WhatsApp poll not showing or not working on your mobile or desktop is possible with these solutions. In addition to polls, WhatsApp also lets you send instant video messages to your contacts.

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