6 Best Fixes for Microsoft Word Not Working on Mac

6 Best Fixes for Microsoft Word Not Working on Mac

The Microsoft Word App is available for download separately from the Mac App Store, rather than as part of the full Office Suite. To use it, simply download and install the app, and sign in to your Microsoft account. Occasionally, the app may experience issues for certain users.

This guide provides easy methods to fix Microsoft Word not working on Mac. These steps will enable you to open and use your Word files on Mac without any issues.

1. Force Quit and Relaunch Microsoft Word

Let’s start with the most basic troubleshooting solution – restarting Microsoft Word. On the mac, you’ll need to force quit the app since hitting the cross mark doesn’t really close it. Follow these steps to force quit Word. Click on the Apple logo at the top-left corner. Select Force Quit from the menu. The Force Quit Applications window will open on your screen. Select Microsoft Word from the list and click the Force Quit button.

2. Update the Microsoft Word App

Microsoft Office frequently releases updates to address bugs and loopholes in the Word app. To ensure you have the latest version, follow these steps:

1. Open the Mac App Store.

2. Navigate to Updates in the left menu.

3. Check for updates for Microsoft Word.

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4. If an update is available, install it and relaunch the app.

3. Boot Your Mac in Safe Mode

You can try booting your Mac in Safe Mode to check if any third-party app or service is causing issues with Microsoft Word. Safe Mode only enables system services and disables any third-party apps or services from launching automatically. It’s a good way to investigate the problem. Here’s how you can do it.

For M1 Mac users:

1. Click the Apple menu in the top-right corner and select Shut Down.

2. Press and hold the power button until the startup options appear.

3. Select the Options icon and click Continue.

Once your Mac is in Safe Mode, open Microsoft Word and see if it works properly. If it does, you can restart your Mac normally and then remove or update any problematic third-party apps or services.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 2: After your Mac shuts down, press and hold the Power Button until you see startup options – Macintosh HD and Options. Step 3: Select the Macintosh HD, hold the Shift key and click Continue in Safe Mode.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 4: After restarting your Mac in Safe mode, open Microsoft Word to check if it is working. For Intel Mac Users:

For those using Intel-based MacBooks, follow a slightly different process.

Step 1: Click the Apple logo and select Restart.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 2: Press and hold the Shift key when your Mac restarts.

Step 3: Release the Shift key when the login window appears.

4. Remove Symbols From Document File Name

Microsoft Word may not respond when opening a document with special characters in the file name. Unless the file is from a trustworthy source, avoid opening it. If the document was created in a different word processor and then exported to Word, modify the file name before attempting to open it.

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5. Remove Microsoft Word Preference Files

Word stores customized settings, such as keyboard shortcuts, in a preference file. To reset Word to its default settings, you can temporarily move this file. Here’s how:

Step 1: Open Finder and click “Go” in the top-right menu.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 2: Select the Go to Folder option.

6 Best Fixes for Microsoft Word Not Working on Mac

A search box will appear on your screen.

Step 3: In the search box, type ~/Library and hit Return.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 4: Select the first result in the search box because that’s usually the location you’d want to open.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 5: Click on the Containers folder.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 6: Open the folder and search for com.microsoft.Word.plist using the search box in the top-right corner.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 7: Select the file and drag it to the recycle bin to delete it.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 8: Relaunch Microsoft Word.

6. Run Disk Utility

Random app installations or moving large files can negatively affect the disk performance on your Mac, particularly if you use cache and system files cleaner apps. To address any storage errors that may be causing Microsoft Word to not work on your Mac, use the Disk Utility. Follow these steps to fix storage errors:

Step 1: Click on Launchpad in the Dock.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 2: Search for Disk Utility.

Step 3: Click on the Disk Utility icon to open it.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 4: In Disk Utility, click First Aid.

Step 5: Click Run to start First Aid.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 6: Click Continue to confirm your choice.

6 Best Fixes for Microsoft Word Not Working on Mac

After running Disk Utility and repairing disk errors, close the window and try relaunching Microsoft Word.

7. Uninstall and Reinstall Microsoft Word

If none of the solutions have worked for you so far, consider this as the last resort. Removing all Microsoft Word app related files and starting fresh could change things on your Mac. Follow these steps to uninstall and reinstall Microsoft Word.

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Step 1: Click on Finder.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 2: Click on Applications in the left menu.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 3: Select Microsoft Word.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 4: Click and drag it to the Recycle Bin.

Step 5: Confirm your action with Touch ID or your password.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 6: Open Recycle Bin and click Empty.

6 Best Fixes for Microsoft Word Not Working on Mac

To delete Microsoft Word, right-click and select Delete Immediately. Enter your Touch ID or password again to delete the app. Close the Recycle Bin and click on App Store.

6 Best Fixes for Microsoft Word Not Working on Mac

Step 9: Search for Microsoft Word in the App Store.

6 Best Fixes for Microsoft Word Not Working on Mac

Install the app again and log in with your Microsoft account.

Fix Microsoft Word Issues

Easily eliminate problems that restrict the use of Microsoft Word on Mac. These steps also apply to Microsoft Powerpoint and Excel on Mac. These apps are available for download on the Mac App Store.

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