6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Microsoft has offered Office apps on macOS for years, with a visual interface that differs slightly from the Windows version. You can also sync and edit documents on your iPhone, iPad, or Mac with your Windows devices.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Some users complain that they can’t use the app on their iPhone, iPad, or Mac. If you face the same problem, here are the best ways to fix Microsoft Word not opening on iPhone, iPad, and Mac.

1. Check Your Microsoft 365 Subscription

The most important prerequisite for using any Microsoft Office app on your Apple device is a Microsoft 365 subscription. So, if the Microsoft Word app won’t open on your iPhone, iPad, or Mac, you need to check the status of your Microsoft 365 subscription. Here’s how.

Step 1: Open the Microsoft 365 site in a web browser on your Mac. Step 2: Sign in to your Microsoft account by clicking the option in the top-right corner.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 3: Click the profile icon in the top-right corner and select My Profile.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 4: Click on Service and Subscriptions in the Menu Bar.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 5: Click on Manage next to your Microsoft 365 subscription details.

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6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 6: Check for billing issues on your account. If your previous payment failed, update your billing information.

After confirming your Microsoft 365 subscription, you can log in again to your account in the Microsoft Word app.

On iPhone and iPad

Step 1: Open the Microsoft Word app on your iPhone or iPad.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 2: Tap the profile icon at the top-right corner and select your Microsoft account.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac 6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 3: Tap on Sign Out at the bottom-right. Then select Sign Out again to confirm.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac 6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 4: Tap on Sign In again and check if the problem is solved.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

On Mac

Step 1: Press Command + Spacebar to open Spotlight Search, type “Microsoft Word,” and press Return.

Step 2: Click your profile icon at the top-left side.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 3: Select Sign Out.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 4: Click the profile icon again at the top-left and sign in to your Microsoft account.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

checking if the problem is solved.

If Microsoft Word is not responding or crashing, force quit and relaunch the app on your iPhone, iPad, or Mac for a fresh start.

On iPhone and iPad

Step 1: On the home screen, swipe up to reveal the background app windows.

Step 2: Swipe right to find the Microsoft Word window and swipe up to close the app.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 3: Open Microsoft Word again and check if the problem is solved.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

On Mac

Step 1: Click the Apple logo and select Force Quit.

Step 2: Select Microsoft Word from the app list and click Force Quit.

Step 3: Relaunch Microsoft Word.

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6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

4. Create a New User Account (Mac)

Creating a new User Account on your Mac can resolve the issue if Microsoft Word is still not working. This option is not available for iPhone or iPad. Here’s how.

Step 1: Press Command + Spacebar to open Spotlight Search, type System Settings, and press Return.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 2: Scroll down the left menu and select Users and Groups.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 3: Click Add User.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 4: Enter your Mac passcode and click Unlock.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 5: Enter the details of the new user and create a new login password before clicking Create User at the bottom right side.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 6: Create the user, then click the Info icon beside the new profile.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 7: Toggle Allow User to Administer Computer. Click Ok.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Please restart your Mac by clicking the Apple logo at the top-left corner and selecting Restart. Once your Mac has restarted, click the Apple logo again to log out of your current user account.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 10: Sign in with your new user account and open Microsoft Word to check if the problem is solved.

5. Delete Microsoft Word Preference Files (Mac)

Microsoft Word creates preference files based on your usage on Mac like keyboard shortcuts. If the problem is not fixed yet and you see a notification of ‘the application Microsoft Word can’t be opened’ on your Mac, you can relocate the Word preference file temporarily.

Step 1: Launch Finder on your Mac and click on Go at the top Menu Bar.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 2: Go to Folder.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 3: Type ~/Library in the search box on your Mac screen. Then select the first search result.

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6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 4: Select the Containers folder from the options.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 5: Open the folder and search for “com.microsoft.Word.plist” in the top-right corner of the search box.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

Step 6: Select the file and drag it to the Recycle Bin.

Step 7: Relaunch Microsoft Word on your Mac and check if the problem is solved.

6 Best Fixes for Microsoft Word Not Opening on iPhone, iPad, and Mac

6. Update Microsoft Word

If the solutions haven’t worked, try updating the Microsoft Word app on your iPhone, iPad, or Mac. There may be a bug in the current version that’s causing the problem.

Manage Word Files

These solutions fix the issue of Microsoft Word not opening on your iPhone, iPad, or Mac. Also, read our post to learn how to create a protected PDF file in Microsoft Word.

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