6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

Microsoft Teams allows you to reply with an emoji. This feature was previously available on messaging apps like WhatsApp and Telegram. Now, you can use it to share your thoughts while communicating with professional contacts on Microsoft Teams for Windows PC. However, if the reactions feature stops working on your Windows 11 computer, here are some fixes you can try.

1. Login Again to Microsoft Teams

It’s worth trying. Fix the Reactions problem by signing out and logging in again to your Microsoft Teams account. This is similar to resolving an issue with a mobile app.

Step 1: Click the Windows icon, type “Microsoft Teams,” and press Enter.

Step 2: In the Teams app, click your profile picture at the top-right corner.

Step 3: Sign Out.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

Step 4: Sign out and enter your login credentials to complete the process. Check if this solves the problem.

2. Repair and Reset Microsoft Teams App

Microsoft offers troubleshooting options to repair broken apps and programs in Windows 11. If logging in again to your Microsoft Teams account didn’t help, try repairing and resetting the app on your computer. This method applies to both native and third-party apps. Here’s how:

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Step 1: Press the Windows key + I to open the Settings window.

Step 2: Click on Apps from the left menu.

Step 3: Click on Installed Apps on the right side.

Step 4: Scroll down the list of apps and click the three dots next to Microsoft Teams.

Step 5: Click on Advanced Options.

Step 6: Scroll down and click on Repair.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

Wait for Windows to finish repairing the Teams app. Once done, a checkmark will appear next to the Repair button.

Step 7: Click Reset.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

Step 8: Click Reset to confirm your choice.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

Step 9: Close the window and open Microsoft Teams to check if the problem is solved.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

You may need to log in again to your Microsoft Teams account.

Using a VPN service enables you to access apps and websites unavailable in your country. However, it can cause issues with apps on your Windows 11 computer. If you’re still unable to use Message Reactions on the Microsoft Teams app, try disabling your VPN service to check for a solution. Refer to our post if you’ve experienced problems with VPN service on your Windows 11 computer.

4. Clear Microsoft Teams App Cach

Clearing the App Cache removes all preferences and information collected by the app over time, depending on usage. This is beneficial because an outdated or corrupted App Cache can cause app malfunctions. So you can clear the App Cache for Microsoft Teams on Windows 11 to troubleshoot issues.

Step 1: Press Windows key + R to open Run. Step 2: Type %appdata%\Microsoft\Teams and press Enter.

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6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

All the files in the Teams folder will appear on your screen.

Select all the files and delete them from your computer.

Close the window and restart your Windows 11 PC.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

Step 5: Relaunch Microsoft Teams and check if the problem is solved.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

5. Update the Microsoft Teams App

If clearing the App Cache did not resolve the issue, you can update the Microsoft Teams app on your Windows PC. The current version may have a bug affecting the Message Reactions feature. To check and update Teams, follow these steps:

1. Click the Windows icon and search for “Microsoft Teams” in the Search Bar.

2. Press Enter to open the app.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

Step 2: Click the three dots in the top-right corner.

Step 3: Click on Settings.

Step 4: Click on About Teams at the bottom-left menu.

Step 5: If it shows that an update is available, download and install it.

Step 6: Relaunch Microsoft Teams and check if the problem is solved.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

If you have downloaded the Microsoft Teams app from the Microsoft Store, simply click the link below to update the app.

6. Use the Web Version if Nothing Works

We recommend using the web version of Microsoft Teams for assistance with the steps above. The web version functions similarly to the PC app on your Windows PC.

Step 1: Open your Windows 11 PC’s browser.

Step 2: Visit teams.microsoft.com and log in using your account.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

Step 3: Click on Use The Web App Instead to get started.

6 Best Fixes for Microsoft Teams Reactions Not Working on Windows 11

Team Up

The following solutions will help you use Message Reactions in Microsoft Teams. If you’re using Google Chrome, you can also check our post about fixing Microsoft Teams notifications not working.

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