6 Best Fixes for Audio Messages Not Working in Messages App on Android

6 Best Fixes for Audio Messages Not Working in Messages App on Android

The Google Messages app on Android competes with iMessage, WhatsApp, and Telegram. Enable the Google RCS service to access chat features such as reacting to messages and sending media like images, videos, and voice messages to your contacts.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Some users complain of voice messages not working in the Messages app. If this happens on your Android phone, here are some troubleshooting methods to fix voice messages/audio messages not working on Android.

1. Check Microphone Permissions

If you can’t record audio in the Messages app on Android, first check if the app has microphone permission. While setting up the app, you may have disabled this permission on your phone. Here’s how to check:

Step 1: Long-press the Messages app icon and select App Info.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 2: Tap on Permissions.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 3: Select Microphone.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 4: Ensure that the Microphone is allowed by the Messages app.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 5: Close App Info and reopen Messages to check if the problem is solved.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

2. Check if the Contact Is Blocked

The next solution is to check if you have blocked your contact. The Messages app lets you block contacts to prevent spam messages. But if your voice messages aren’t working, check and unblock your contact.

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Step 1: Open the Messages app on your Android phone.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 2: Tap the menu icon at the top-left corner.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 3: Select Spam and Blocked.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 4: Tap the three dots at the top-right and select Blocked Contacts.

6 Best Fixes for Audio Messages Not Working in Messages App on Android 6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 5: Tap the X icon next to the phone number you wish to unblock.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 6: Return to your chats and check if the problem is solved.

3. Check if RCS Messaging Is Connected

Google RCS Messaging, also known as Rich Communication Service, was introduced for Android users. It needs to be connected at all times to text with your contacts and send media files, including voice messages. Here’s how to check its connection status.

Step 1: Open the Messages app on your Android phone.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 2: Tap your profile icon at the top-right corner.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 3: Select Messages Settings.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 4: Tap on RCS Chats.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 5: Tap the toggle next to Turn On RCS Chats to enable it, if disabled.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

After connecting, return to your chats and check if the problem is solved.

4. Force Stop and Relaunch Messages App

After re-enabling Google RCS service, force quit and relaunch the Messages app to give it a fresh start.

Step 1: Long-press the Messages app icon and tap App Info.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 2: Tap Force Stop.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 3: Tap Ok to confirm.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 4: Close App Info and open Messages app to check if the problem is solved.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

5. Clear Messages App Cache

To clear the Messages app cache in Google Messages, follow these steps:

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1. Long-press the Messages app icon.

2. Tap on App Info.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 2: Tap on Storage and Cache.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

Step 3: Tap Clear Cache.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

After closing App Info, open Messages again to check if the problem is solved.

6 Best Fixes for Audio Messages Not Working in Messages App on Android

6. Update the Messages App

If none of the solutions have worked for you, try updating the Messages app on your Android phone. Some bugs in the current version could be causing this issue. Use the link below to update the app and check if it solves the problem.

Send Voice Messages

These solutions will resolve the voice messaging problem in the Messages app on your Android phone. Similar to Apple devices, you can also access the Messages app on your computer. The new web version of the app lets you monitor your conversations on a larger screen. To learn more, read our guide on how to use Android Messages on Windows Desktop and Mac.

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