5 Best Fixes for Phone Not Scanning Telegram Web QR Code

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Telegram allows you to use all its features on a larger screen using Telegram Web, without needing to install any additional apps. With this feature, you can access your chats, create custom themes, and make voice or video calls to your contacts. Simply scan the QR code on your phone to gain access to your Telegram account in a web browser.

However, if you are unable to scan the QR code and log in to your Telegram account, there is no need to worry. Here are the best solutions for when your phone fails to scan the Telegram Web QR code.

1. Clean Your Phone Camera Lens

To ensure your phone scans the QR code accurately, start by checking the camera lens for cleanliness. A dirty or foggy lens may hinder the QR code’s recognition on Telegram Web. Use a microfiber cloth to clean the lens, then test it by pointing the camera at the QR code.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

2. Check Your Internet Connection

A reliable internet connection is essential for accessing Telegram Web on your computer and phone. The speed of your internet affects how fast your Telegram chat data will load on your computer screen after scanning the QR code. Before scanning, clean your camera lens and run a speed test to assess your internet strength.

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3. Clear Cache on the Web Browser

To enhance your browsing experience, your web browser collects cache data to quickly load frequently visited websites. If basic solutions didn’t help, try clearing your browser’s cache to resolve the issue of your phone not scanning the Telegram Web QR code.

Step 1: Open Chrome on your Mac or Windows PC.

Step 2: Click the three dots in the top-right corner.

Step 3: Select More Tools.

Step 4: Click Clear Browsing Data.

Step 5: Under Basics, select Cached Images and Files.

Step 6: Click Clear Data.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 7: Open a new tab and go to web.telegram.org to check if the problem persists.

For Firefox

Step 1: Open Firefox on your Mac or Windows PC.

Step 2: Click the Hamburger Menu icon at the top-right corner.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 3: Select Settings from the options.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 4: In the Settings tab, search for Cache.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 5: Click on Clear Data in the search results to clear all data.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 6: Select ‘Cached Web Content’ and click Clear.

Note: Checking the ‘Cookies and Site Data’ box will remove details of frequently visited websites, requiring you to sign in again.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 7: Open a new tab and go to web.telegram.org to check if the problem is solved.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

For Safari

Step 1: Open Spotlight Search on your Mac by pressing Command + Spacebar. Type Safari and press Return.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 2: Click on Safari in the top-left corner.

In this step, you need to click on Safari.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 3: Click Preferences.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Click on Advanced in the Preferences window.

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5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 5: Tick the checkbox next to ‘Show Develop Menu in the Menu Bar’ and close the Preferences window.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 6: Click on Develop tab in the Menu Bar.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 7: Select the Empty Caches option.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 8: Visit Telegram Web to check if the problem is solved.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

4. Turn Off Dark Mode on Your Computer

If you have Dark Mode enabled on your Mac or Windows PC, your phone may not be able to scan the Telegram Web QR code because of inverted colors. We suggest disabling Dark Mode and checking if the problem is resolved.

For Mac Users

Step 1: Open Spotlight Search by pressing Command + Spacebar, type “System Preferences,” and press Return.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 2: Click General.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 3: In the General tab, click Light Appearance and close the tab.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 4: Open your browser, go to Telegram Web, and check if you can scan the QR code.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

For Windows Users

Click the Windows icon, type “Settings” in the Search Bar, and press Enter.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 2: Click on Personalization in the left menu.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 3: Select Colors from the options.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 4: Click the dropdown menu to Choose Your Mode.

5 Best Fixes for Phone Not Scanning Telegram Web QR Code

Step 5: Choose Light and close the window.

Step 6: Open a web browser, go to Telegram Web, and scan the QR code with your phone.

If none of the solutions have worked, we suggest downloading the Telegram Desktop app on your Mac or Windows PC. Sign in to your account by scanning the QR code with your phone.

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Fix QR Code Scanning on Telegram

These solutions fix QR code scanning issues with Telegram Web. The most important requirement is internet connectivity on your phone and computer to get things going. To hide your last seen on Telegram, refer to our guide.

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