5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

If you don’t like installing WhatsApp on your Mac or Windows PC, you can open your web browser and use WhatsApp Web. It will load all your chats, images, and videos. What if you cannot hear audio while playing a Voice Message or video sent by your contact?

Some users report that they cannot hear audio of video files, voice messages, and audio files on WhatsApp Web. If you face the same, here are the best fixes for no audio in WhatsApp Web on Mac and Windows.

1. Check if the Current Tab Is Muted

Every browser allows muting audio for a specific tab. You can check if this is possible for WhatsApp Web on your Mac or Windows PC. Here’s how to unmute the tab. We’ll provide solutions for popular browsers.

For Google Chrome

It is important to note that the same steps apply to both Google Chrome on Mac and Windows.

Step 1: Open Google Chrome on your Mac or Windows PC.

Step 2: Visit WhatsApp Web and sign in to your account.

Step 3: Play the sent audio or video clip.

Check for a Muted Audio logo on the right side of the tab.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 4: If yes, right click on the tab and select Unmute Site.

To review the provided text and eliminate all redundant words or phrases in order to make the content more concise and impactful, we have the following:

Step 1: Press Command + Spacebar to open Spotlight Search, type Safari and press Return.

Step 2: Open WhatsApp Web in a tab and sign in to your account.

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Step 3: Play the audio clip or video sent by your contact.

Check if you can see a Muted Audio logo on the right side of the tab.

Step 4: If yes, click on the logo to unmute the tab and check if the problem is solved.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

For Firefox

Open Firefox on your Mac or Windows PC.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Open WhatsApp Web and sign in. Step 3: Play the media file from your contact. Step 4: If you see a Muted Audio logo on the left side of the tab, click to unmute.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

2. Check the Volume Levels of Your Computer

If you cannot hear the audio even after unmuting the tab, check the volume levels on your Mac or Windows PC. Here’s how:

1. Inspect the volume levels on your device.

To review text and eliminate redundancies for conciseness and impact, follow these steps:

1. Open Spotlight Search by pressing Command + Spacebar and type “System Settings,” then press Return.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Click on Sound in the left menu.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Reviewing the provided text, there are some redundant words and phrases that can be eliminated to enhance conciseness and clarity. Here is the revised version:

“Step 3: Scroll down and check the Output Volume level.”

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

We recommend using the slider to adjust the volume levels. Step 4: Close the Settings window and open WhatsApp Web on your browser to see if the problem is resolved.

For Windows

Step 1: Click the Start icon on your Windows computer, type Settings, and press Enter.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Click Sound on the right pane.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 3: Increase the Volume slider as desired.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 4: Close the window and open WhatsApp Web in your browser to check if the problem is solved.

3. Check Browser Privacy Settings

Every web browser has Privacy and Security settings to control site permissions. One of these settings is Autoplay, which controls audio playback while using media on WhatsApp Web. Here’s how you can check and configure this setting to resolve the issue.

The steps are the same for Mac and Windows users. Open Google Chrome on your Mac or Windows PC.

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5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Open WhatsApp Web and sign in to your account. Step 3: Click the Lock icon on the left side of the address bar.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 4: Select Site Settings.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 5: Scroll down and click the drop-down menu next to Sound.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 6: Click Allow.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

In Step 7, close the Site Settings tab and check if the problem is solved.

To review a text and eliminate redundant words or phrases for concise and impactful content:

Step 1: Open Spotlight Search by pressing Command + Spacebar, type Safari, and press Return.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Open WhatsApp Web in a tab and log in.

Step 3: Click on Safari in the top-right corner of the Menu Bar.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 4: Select ‘Settings for web.whatsapp.com.’

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 5: In the pop-up window, click the drop-down menu for Auto-Play.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 6: Select ‘Allow All Auto-Play.’

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 7: Click anywhere on the webpage to close the menu and check if the problem is solved.

The steps remain the same for Mac and Windows users. Open Firefox on your Mac or Windows PC.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Open the WhatsApp Web and sign in to your account.

Step 3: Play the audio or video sent by your contact.

Step 4: Click the Lock icon on the left side of the tab.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Click on “Connection Secure.”

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 6: Click on More Information.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Click on the Permissions tab in the pop-up window.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 8: Click ‘Allow Audio and Video’ next to Autoplay.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 9: Close the window and check if the problem is solved.

4. Login Again to WhatsApp Web

This is similar to force quitting and relaunching an app on your phone to give it a fresh start. After following the steps mentioned above, you can try logging in to your WhatsApp Web account again. The logout process is the same for both Mac and Windows users.

1. On your WhatsApp Web page, click the three dots at the top of the left menu.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Click on Log Out.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 3: Scan the QR Code again to log in and check if the problem is solved.

5. Update The Web Browser

If none of the solutions work, your last resort is to update your web browser and try logging in to WhatsApp Web again. Here’s how.

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Update Google Chrome

Open Google Chrome on your Mac or Windows PC.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Click the three dots in the top-right corner.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 3: Click Settings.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 4: Select About Chrome from the left menu.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 5: Restart the browser to install any available update.

Afterwards, check if audio works in WhatsApp Web.

Update Safari

To update Safari on your Mac, update the macOS version.

Step 1: Press Command + Spacebar to open Spotlight Search, type System Settings, and press Return.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Click on General in the left menu.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 3: Click Software Update on the right side.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

If an update is available, download and install it to update Safari. After that, check if audio works fine in WhatsApp Web.

Update Firefox

Step 1: Open Firefox on your Mac or Windows PC.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 2: Click the menu in the top-right corner.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 3: Click Settings.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 4: Scroll down and click on ‘Check for updates’ button under Firefox Updates.

5 Best Fixes for No Audio in WhatsApp Web on Mac and Windows

Step 5: Download and install any available updates.

Check if audio works in WhatsApp Web after updating.

Fix Audio Issues With WhatsApp Web

These solutions will help you fix audio playback issues on WhatsApp Web. You can also read our post if WhatsApp Web notifications are not working.

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