Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

Samsung phones have a Contacts app that syncs contacts to services like Google and Microsoft Exchange. However, the app may experience sync issues on Galaxy phones. To permanently resolve the problem, follow these troubleshooting steps.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

If you’ve already tried restarting the Contacts app and ruled out internet connection issues, it’s time to troubleshoot. In this guide, we’ve compiled tips for resolving Samsung Contacts app sync problems on your Galaxy phone. Let’s check them out.

1. Enable Auto Sync

Before attempting anything else, ensure that the auto-sync feature is enabled on your Samsung Galaxy phone. Follow these steps:

1. Open the Settings app and tap on Accounts and backup.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

Step 2: Tap on Manage accounts and enable the toggle next to Auto sync data from the following screen.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy PhonesTop 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

Step 3: Select the account to sync contacts from.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

Step 4: Tap on Sync account and enable the toggle next to Contacts.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy PhonesTop 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

Return to the Contacts app and wait a few seconds for it to sync contacts.

2. Check Permissions for the Contacts App

Samsung Contacts app may fail to access or sync contacts without necessary permissions. To check permissions for the Contacts app, follow these steps:

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1. Long-press on the Contacts app icon and tap the ‘i’ icon from the menu.

2. In the App Info menu, go to Permissions.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

Step 3: Tap Contacts and select Allow.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy PhonesTop 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

3. Change the View Type in the Contacts App

In the Samsung Contacts app, switch view types to see contacts from various accounts. If you’ve set the app to display contacts from only one account, this may make you think the app isn’t syncing properly.

To show all contacts in the Contacts app, tap the menu icon at the top-left corner, then tap the drop-down menu at the top and select All contacts.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy PhonesTop 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

After that, the Contacts app displays all your contacts.

4. Check Date and Time Settings

Is your phone set to an incorrect date or time? This could prevent apps like Samsung Contacts from syncing data on your Galaxy phone. To avoid discrepancies, enable the automatic date and time feature on your phone. Here’s how to do it.

Step 1: Open the Settings app on your Galaxy phone and go to General management.

Step 2: Tap on Date and time and enable the toggle next to ‘Automatic date and time.’

Samsung Contacts app may have syncing issues if background data usage is restricted. Check and disable it if syncing is not working.

Step 1: Long-press on the Contacts app icon and tap the ‘i’ icon.

Step 2: In the App Info menu, tap on Mobile data and enable the toggle for ‘Allow background data usage.’

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy PhonesTop 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

6. Clear App Cache

If the cache files of the Samsung Contacts app are corrupt or inaccessible, the app may struggle to sync your data or crash. You can clear the cache data to get the app to function properly on your Galaxy phone. Don’t worry, this process only deletes temporary files and will not remove any contacts or accounts. To clear the cache, long-press the Contacts app icon and tap the ‘i’ icon. Then, go to Storage and tap Clear cache.

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Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy PhonesTop 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

7. Update the Contacts App

A buggy or outdated Contacts app could cause issues. Update the Samsung Contacts app if you haven’t already.

Step 1: In the Contacts app, tap the menu icon and then tap the gear-shaped icon.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy PhonesTop 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

Tap on About Contacts in Step 2, and the app will search for updates. If a newer version is available, tap Update to install it.

Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy PhonesTop 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones

No More Sync Issues

One or more fixes in this guide will resolve sync issues with the Samsung Contacts app. However, if nothing works or you’re tired of dealing with recurring issues, you can always switch to Google Contacts on your Galaxy phone.

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