Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Microsoft is adding new features to Teams, but the company is neglecting the fundamentals. Many users are experiencing issues with core functionality like screen sharing, the sign-in process, and app reliability. Microsoft Teams crashes frequently during conversations. If you are facing this problem, here’s how to fix Microsoft Teams crashing on Windows 10 and Windows 11.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Microsoft wants to position Teams as the ultimate digital solution for your office workspace. It has achieved this goal through collaboration and video functions. However, bugs such as crashes can be frustrating. Let’s troubleshoot this issue.

1. Completely Close Microsoft Teams App

To provide a seamless PC login experience, Microsoft automatically opens the Teams app and services in the background, which can sometimes cause the app to crash. To resolve this issue, you can use Task Manager to completely close the Teams app.

Here’s how:

1. Press the Windows key and open the Start menu.

2. Search for Task Manager and hit Enter.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Step 3: In Task Manager, click Microsoft Teams and click End task.

2. Run Windows Store Apps Troubleshooter

Microsoft provides a built-in troubleshooter to detect and fix most problems automatically. Follow these steps to run the Windows Store Apps troubleshooter on your computer.

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Step 1: Open the Settings app on Windows (Use Windows + I keys).

Step 2: Go to System > Troubleshoot menu.

Step 3: Click on Other troubleshooters.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Scroll down and find Windows Store Apps from the list. Click on the Run button and let Windows fix the issue with Microsoft Teams.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

3. Check Microsoft Teams Servers

You can visit Downdetector and search for Teams to check if there is any problem with the servers. If the problem is from Microsoft’s side, you will see other Teams users reporting the same. In that case, you won’t be able to go past the splash screen.

4. Repair Microsoft Teams

Windows lets you repair installed apps from the Settings menu. Using this, Windows will find and fix all app problems, resolving the Teams crashing issue on Windows 10 or Windows 11.

Step 1: Open Windows Settings. Step 2: Click Apps, then select Apps & features.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Step 3: Open Advanced options in Microsoft Teams.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Step 4: Click on Repair from the menu.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Microsoft will run the Repair tool to fix the crashing problem.

5. Clear Microsoft Teams Cache

Similar to other Windows apps, Microsoft Teams collects cache data in the background to allow for quick loading of conversations and Teams channels.

A corrupt cache in Microsoft Teams on Windows can lead to app crashes. To resolve this, you need to clear the Teams cache by following these steps:

Step 1: Press Windows + R and open the Run menu.

Step 2: Type %appdata%MicrosoftTeams and press Enter.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Step 3: Open the File Manager with Microsoft Teams temporary files. Step 4: Delete all the folders from the PC.

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Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Restart your computer and launch Microsoft Teams.

6. Reset Microsoft Teams

Resetting the app will log you out of Teams, requiring you to set everything up again. To reset Microsoft Teams, follow these steps:

1. Open Microsoft Teams Settings and go to the Apps menu.

2. Select Apps & features and find Microsoft Teams in the list.

3. Click the “more” button and select Advanced options.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Step 4: Select the Reset button to reset the Microsoft Teams app.

Top 7 Ways to Fix Microsoft Teams Keeps Crashing on Windows 10 and Windows 11

Open Microsoft Teams, sign in with your account details, and start your meetings seamlessly.

7. Update Microsoft Teams

Microsoft distributes Teams software from the web. If you are using an outdated version of Teams, it might result in software crashing on Windows.

There is an option to update Microsoft Teams from the app itself. But since the app is crashing, you might not be able to access the update function.

You can visit Microsoft Teams website to download the latest version of the app.

Get Your Work Done on Microsoft Teams

If you are in a hurry, you can use the Microsoft Teams web version to send messages and updates. However, a native app on Windows provides the best experience. We strongly recommend following the steps to fix Teams crashing on Windows 10 and Windows 11.

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