Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Having trouble viewing the email content in Microsoft Outlook for Windows? This can be frustrating and may cause you to miss important information. Fixing this issue can be as easy as changing the font color for email messages or as complex as identifying the faulty add-in.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Try these troubleshooting tips to get Outlook to load email content on your Windows PC. Let’s take a look.

1. Disable Offline Mode

First, check if Outlook is in offline mode. If so, it won’t display email content properly. To disable offline mode, go to the Send/Receive tab and click the Work Offline button. Then, wait for Outlook to sync your emails and try loading them again.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

2. Change the Font Color in Outlook

When checking email messages, make sure to review the font color. If the font color is accidentally set to white, the email content will be unreadable.

To change the font color for emails in Outlook, follow these steps:

1. Open the Outlook app and click the File menu in the top-left corner.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 2: Select Options from the left pane.

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Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 3: Switch to the Mail tab and click the Stationery and Fonts button.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 4: Click Font under New mail messages.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 5: Under Font color, select Automatic and click OK.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

3. Enable Automatic Picture Downloads for Email Messages

Outlook may fail to load images in your emails if you have prevented it from automatically downloading pictures. Here’s how to change that.

Step 1: Open the Outlook app and click the File menu at the top-left corner.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 2: Select Options from the left pane.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 3: Go to the Trust Center tab and click Trust Center Settings.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 4: Select Automatic Download from the left column. Clear the check boxes for ‘Don’t download pictures automatically in standard HTML email messages or RSS items’ and ‘Don’t download pictures in encrypted or signed HTML email messages.’ Then, click OK.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Restart the Outlook app, and images in your emails should load.

4. Run Outlook in Safe Mode

Starting Microsoft Outlook in safe mode enables you to run the program without any third-party add-ins. If Outlook is not displaying email content because of an add-in, opening it in safe mode will help you determine the cause. To launch Outlook in Safe Mode, hold down the Control key and double-click the Outlook shortcut. Select Yes when prompted.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

If Outlook loads email content as expected in safe mode, one of the third-party add-ins is likely causing the problem. To identify the culprit, disable all Outlook add-ins and re-enable them one at a time.

Follow these steps:

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1. In Outlook, click the File menu at the top.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 2: Navigate to Options in the left pane.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 3: In the Outlook Options window, go to the Add-ins tab. Use the drop-down menu next to Manage and select COM Add-ins. Then, click Go.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 4: Uncheck boxes to disable add-ins and click OK.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Restart Outlook in normal mode and enable your add-ins one by one until the issue occurs again. Then remove the problematic add-in.

5. Clear the RoamCache Folder

Microsoft Outlook cache files on your PC may be corrupted, causing email contents to not appear correctly. Clearing Outlook’s cache files can fix this issue.

Step 1: Press Windows + R to open the Run dialog box. Paste the following path and press Enter.

%localappdata%\Microsoft\Outlook\RoamCache

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

To review a text, we need the text itself. Could you please provide the text you would like us to review?

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Open Outlook app and check if the issue persists.

6. Repair Outlook Data Files

Issues with the Outlook app can occur if the existing data files are damaged. Outlook offers a tool to automatically fix any problems with the data files. Here’s how to run it. Step 1: Press the Windows key + E to open File Explorer and navigate to the following folder. C:\Program Files\Microsoft Office

oot\Office16. Step 2: Double-click the SCANPST.EXE file.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 3: Click Start to scan.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Step 4: Wait for the tool to scan your files. If it finds any issues, click the Repair button.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

7. Make Sure Outlook Is Updated

Disabling automatic updates for Office apps on your PC can result in running an outdated version of Outlook, leading to potential issues. You can easily check for a newer version of Outlook by following these steps:

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Step 1: Open Microsoft Outlook and access the File menu.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Switch to the Office Account tab. Expand Update Options and click Update Now to install pending updates.

Top 7 Ways to Fix Microsoft Outlook Not Showing Email Content on Windows

Unlock the Message

Outlook, like any other software, can have occasional issues. However, they are usually easy to fix. We hope that one of the above tips has resolved the problem and Outlook is now loading email content on your Windows 10 or 11 PC.

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