Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Microsoft Outlook is a feature-rich email app, but it is not reliable, especially on Android and iPhone. It can disappoint you by failing to sync your emails or display notifications. Another problem is when you can’t send emails from Outlook on your Android or iPhone.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Encountering problems with the Outlook app can hinder your ability to send emails and disrupt your workflow. Before switching to Outlook’s desktop app, try these tips to fix issues with the Outlook app on your Android or iPhone.

1. Double Check the Email Address and Attachment Size

To start, verify the recipient’s email address for any typos. Misspelling the address will prevent Outlook from sending the email. Additionally, check the attachment’s file size to stay within the limit and avoid problems.

2. Force Close and Reopen the App

Restarting an app is an effective way to fix temporary issues. It terminates all app-related processes and gives them a fresh start on your phone. On Android, long-press the Outlook app icon and tap the info icon. Then, on the App info page, tap Force stop.

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Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

When using an iPhone, swipe up from the bottom of the screen (or press the Home Screen button twice) to bring up the app switcher. Swipe upwards on the Outlook card to close the app.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Reopen Outlook and try sending an email again.

3. Disable Outlook Add-Ins

Outlook for mobile supports third-party add-ins, similar to its desktop version. While these add-ins provide extra features, they can sometimes disrupt the app’s functionality. To troubleshoot the issue, you can temporarily disable your Outlook add-ins. Here are the steps:

1. Open the Outlook app on your iPhone or Android.

2. Tap the profile icon at the top-left corner.

3. Tap the gear icon at the bottom-left corner.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Step 2: Scroll down and tap on Add-ins. Disable any add-ins by unchecking the box next to them.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Restart the app on your phone to see if you can send emails.

4. Reset Account Settings in Outlook

Issues with account settings in Outlook can result in emails getting stuck in the Outbox. Resetting your account in Outlook may resolve this issue.

To reset your account in Outlook, follow these steps:

1. Open the Outlook app on your Android or iPhone.

2. Tap the profile icon at the top-left corner.

3. Tap the gear icon to access the settings menu.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Step 2: Select the email account from the list.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Step 3: Tap Reset Account and hit OK.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

5. Remove and Re-Add Your Account

Resetting your account settings might not be enough to solve the issue. In this case, you can try removing your account from the app and then adding it again. This will fix any authentication issues that might have caused the problem.

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Here’s how you can do it:

1. Open the Outlook app on your iPhone or Android.

2. Tap the profile icon at the top-left corner, and then tap the gear icon at the bottom-left corner.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Step 3: Select the email account.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

To delete your account:

Step 4: Select Delete Account at the bottom.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Add your account back to Outlook and check if the issue persists.

6. Clear App Cache (Android)

This fix can help resolve issues with any Android app, including Outlook. Clearing the app’s cache will delete temporary files that may be causing the problem.

Step 1: Long press the Outlook app icon and tap the info icon.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

Step 2: Go to Storage and tap Clear cache.

Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone Top 7 Ways to Fix Microsoft Outlook Not Sending Emails on Android and iPhone

7. Update the App

If you can’t send emails, your Outlook app may be buggy or outdated. Open the Play Store (Android) or App Store (iPhone) and search for the Outlook app. If a newer version is available, update it.

Send With Confidence

Many email apps are available for Android and iPhone, but Outlook is still popular for good reasons. If you don’t want to switch to another app, use these tips to restore Outlook’s ability to send emails on your Android or iPhone.

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