Top 7 Ways to Fix Mail Not Receiving Emails on Mac

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

The Mail app not receiving emails on Mac defeats its purpose. You may need to visit Gmail or Outlook on the web to check new emails, which is inconvenient. Before switching to Outlook or Spark on Mac, use the tricks below to fix Mail not receiving emails.

You can move from Mail to a third-party email app on Mac. However, Mail works seamlessly on all Apple devices and is expected to improve with the macOS Ventura update. Instead of settling for a below-average Mail alternative, use the tricks below to start receiving real-time emails on Mac.

1. Add Your Email Account Again

You may not receive new emails in the Mail app if there is an authentication error with your email address. Whether you changed your password or your internet connection is acting up, you’ll need to remove your existing account and add it to the Mail app on your Mac. Here’s how:

Step 1: Select the Apple icon in the top left corner.

Step 2: Open System Preferences.

Step 3: Select Internet Accounts.

Step 4: Click on the email account from which you are not receiving emails.

Step 5: Select the ‘-‘ icon at the bottom.

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Step 6: Select the ‘+’ icon and your email provider.

Step 7: Sign in with your account details and open the Mail app.

The Mail app will fetch and send emails normally. However, it’d be helpful if you monitor it for a day or two.

2. Check Mail Rules

Some marketing companies spam your inbox with too many emails. So create email rules to avoid promotional emails. Unfortunately, you might also miss relevant emails. To fix that, revisit the Rules section and remove unnecessary ones.

Step 1: Open the Mail app on Mac. Select Mail option in the top-left corner and choose Preferences.

Step 3: Click on the Rules tab. Select a rule and click Edit or Remove button to make changes.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

3. Check Junk Box

Sometimes, email algorithms like those of Gmail, iCloud, or Outlook can be aggressive and send emails directly to the Junk box. To ensure that you don’t miss any important messages, it’s important to regularly check your Junk box in the Mail app.

Here’s how you can do it:

1. Launch the Mail app on your Mac.

2. Expand your preferred email provider from the left sidebar.

3. Select “Junk” and review all the emails that were filtered as junk.

By following these steps, you can effectively manage your emails and avoid missing out on any important communications.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

4. Check Server Status

If Gmail or Outlook servers have a rough day, you may have trouble receiving emails on your Mac. You can visit Downdetector and search for Gmail or Outlook at the top. When others experience the same problem, you will see high outage graphs on Downdetector and confirming comments.

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You will need to wait for Google or Microsoft to resolve the email issues. Once Gmail or Outlook services are back up, you should start receiving email notifications again.

5. Check Your Google or Microsoft Account Storage

Microsoft offers free 15 GB email storage with Outlook accounts. Personal Google accounts also have 15 GB Gmail storage shared between Google Drive and Google Photos. If you run out, consider upgrading to Google One or Microsoft 365 paid plans. You can check remaining storage on Google Drive’s web interface.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

Outlook users need to follow these steps:

1. Open Outlook in a web browser and log in with your Microsoft account details.

2. Select the settings gear in the top right corner and choose the ‘View all Outlook settings’ option.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

Step 3: Select Premium from the left sidebar. Check available Outlook storage for your account.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

You can check your inbox, archive, sent items, spam, and deleted items from the same menu. If you run out of Outlook storage, click the Empty button next to the email inbox to delete messages.

6. Disable Focus

Focus is Apple’s version of DND (Do Not Disturb) on Mac. When working with Focus on Mac, the function suspends all app notifications and calls. You have two options – disable Focus or add Mail as an exception.

Step 1: Select Mac Control Center in the top-right corner.

Step 2: Disable Focus tile from the menu.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

You can add Mail as an exception in Focus on Mac.

Step 1: Open System Preferences on Mac.

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Step 2: Select Notifications & focus.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

Step 3: Select the Focus tab. Choose Apps and tap the + icon.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

Step 4: Search for Mail and add it as an exception in Focus.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

7. Update macOS

Apple doesn’t release Mail updates from the App Store. The company has linked all system apps with the macOS build. You must update macOS to enjoy new Mail features and bug fixes.

Step 1: Launch the System Preferences menu on Mac.

Step 2: Open Software Update and install pending updates.

Top 7 Ways to Fix Mail Not Receiving Emails on Mac

Get Real-Time Mail Alerts

Mail not receiving emails on Mac may lead to mistakes and confusion. Before you miss any important email in the future, use the tricks above to fix the issue in no time.

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