Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Even in this day and age, email remains the most common form of communication for most of us. If you use the default Mail app on Windows 11 to exchange emails, you may encounter situations where the app fails to work properly.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Whether the Mail app is not syncing new emails or not working entirely, this guide has troubleshooting tips to get the Mail app working again. Let’s get started.

1. Run Troubleshooter

Microsoft provides a troubleshooter for every Windows utility, including apps. If you’re experiencing problems with the Mail app on Windows 11, you can use the troubleshooter for assistance.

Step 1: Press Windows key + S to open Windows Search, type “troubleshoot settings”, and press Enter.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Reviewing the text:

Step 2: Go to Other troubleshooters.

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Proceed to Other troubleshooters.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Step 3: Scroll down and click Run next to Windows Store Apps.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

After running the troubleshooter, check if the Mail app is working now.

2. Check Sync Settings

To fix the Mail app’s notification issue on Windows, you should check the sync settings. Here’s how:

1. Press Windows key + I to open Settings.

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2. Go to the Accounts tab in the left pane.

3. Select Emails & accounts.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Step 2: Expand your email account and click on Manage.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Step 3: In the Account setting window, click Change mailbox sync settings.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Step 4: Download new content, select ‘as items arrive’ and toggle on the switch below Email. Finally, click Done.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

3. Check Email Privacy Settings

To resolve the issue, check the email privacy settings on Windows. If the Mail app doesn’t have permission to access emails, it won’t fetch them. Here’s how to change that:

– Press Windows key + I to open the Settings app.

– Go to the Privacy & security tab.

– Scroll down to App permissions and select Email.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Step 3: Toggle on the switch for Mail and Calendar.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

4. Run SFC & DISM Scan

The Mail not working issue can occur due to corrupted system files. If that’s the case, you can try running an SFC scan to detect and fix such corrupted or missing system files.

Step 1: Right-click on the Start menu icon Windows Terminal (admin) option from the resulting menu.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Step 2: Type the following command and press Enter:

sfc /scannow

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

After running the scan, restart your PC. If the problem persists, try performing a DISM scan instead. It can repair any irregularities with the system files.

Launch Command Prompt with admin rights and enter the following commands one by one.

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Wait for the process to complete and then restart your PC to see if the Mail app is working fine now.

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5. Repair and Reset Mail App

Windows has a repair tool for apps downloaded from Microsoft Store. If the Mail app isn’t working as intended, Microsoft recommends using the Windows repair tool.

Step 1: Press Windows key + I to open the Settings app. Go to the Apps tab and select Apps and features.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Step 2: Find the Mail & Calendar app. Use the three-dot menu and choose Advanced options.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Step 3: Scroll down to the Reset section and click on the Repair button.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

If repairing the app doesn’t work, you can reset it. Resetting the app will remove all the data and reinstate the settings to their default value.

6. Reinstall the Mail App

If the Mail app didn’t update correctly, reinstalling it is a good idea. To delete the Mail app, open the Start menu, type “mail”, and click Uninstall.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Once removed, reinstall the Mail app from the Microsoft Store.

7. Try System Restore

System Restore on Windows 11 periodically backs up the entire system. If the methods above don’t fix Mail app issues, you can use System Restore to return to a point when the app worked properly.

Step 1: Open the Start Menu, type create a restore point, and select the first result that appears.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

Step 2: Go to System Protection tab and click System Restore button.

Step 3: Choose recommended restore point or select one yourself.

Top 7 Ways to Fix Mail App Is Not Working on Windows 11

To make your Mail app run fine, select a restore point and follow the on-screen instructions for a system restore.

You’ve Got Mail

Not receiving emails can be problematic. While the Mail app has improved since its launch, such issues can ruin the user experience. Hopefully, the solutions have ended your Mail app woes.

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