Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones

Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones

Facial recognition isn’t as secure as a fingerprint scanner, but it adds convenience to unlocking the phone. Samsung offers face recognition on Galaxy phones, but it often fails to recognize the face. Here’s how to fix face recognition on Galaxy phones.

Face recognition is useful when you’re wearing gloves or have wet hands. Instead of unsuccessful fingerprint authentication, you can unlock your Galaxy phone with a glance at the lock screen.

1. Remove Face Data and Add It Again

If you didn’t follow the on-screen setup instructions, you may encounter errors when using face recognition to unlock your Samsung Galaxy phone. To fix this, go to Settings and follow these steps:

1. Open the app drawer menu.

2. Find and tap on the Settings app (gear icon).

3. Go to Biometrics and security.

4. Tap on Face recognition and enter your PIN or pattern.

5. Authenticate yourself and select the ‘Remove face data’ option from the Face recognition menu.

Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones

Step 6: Tap Remove and confirm. Step 7: Register your face on the phone.

Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones

Step 8: Tap the + icon and Continue.

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Follow the on-screen instructions to re-register your face.

2. Register Facial Recognition Properly

While setting up facial recognition, remember to have your face visible and avoid wearing a mask, sunglasses, or a hat. Register a look that you commonly have in your daily routine. Any significant changes to your appearance may prevent face recognition from working. For instance, if you always have a beard, don’t register your face with a clean-shaven look. Maintaining a heavy beard, wearing makeup, or glasses may result in an authentication error. Samsung’s 2D biometric method is not as advanced as Apple’s 3D face unlock method, meaning that someone who resembles you or uses an image of your face may be able to unlock your phone.

3. Add Alternative Appearance

If you often wear glasses or have a light beard, you can improve face recognition by adding an alternative appearance to your phone. Here’s how:

Step 1: Open Samsung Settings and go to Biometrics and security.

Step 2: Select Face recognition and tap on ‘Add alternative appearance to enhance recognition.’

Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones

Step 3: Register your face with a different look to improve face recognition over time.

4. Disable Lock Screen Swipe

Face recognition is a convenient add-on for phone authentication. By default, it unlocks the lock screen but still requires an extra swipe to access the home screen. To directly open the home screen, follow these steps:

Step 1: Go to Biometrics and security in Samsung Settings.

Step 2: Tap on Face recognition and disable the Stay on the Lock screen until swipe toggle.

5. Enable Faster Recognition

You can enable faster recognition on your Galaxy phone, but be aware that it’s less secure. A video or image can be recognized as your face.

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To enable faster recognition:

1. Open Biometrics and security in Samsung Settings.

2. Select Face recognition and enable the Faster recognition option.

Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones

6. Disable Require Open Eyes

This option improves facial recognition on your Galaxy phone but carries security risks. If you frequently wear sunglasses, you can disable ‘Require open eyes’ and the face recognition will still work when you wear them.

Step 1: Open Face recognition in Biometrics and Security.

Step 2: Disable Require open eyes.

Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones

7. Enable Brighten screen

Is face recognition not working in low-light environments? You can adjust the settings to brighten the screen during face recognition on your phone, improving its success in reading your face in the dark.

Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones Top 7 Ways to Fix Face Recognition Not Working on Samsung Galaxy Phones

Launch the Settings app, open Face recognition in the Biometrics and security menu. Enable Brighten screen toggle.

Smooth Authentication on Samsung Galaxy Phones

Face recognition not working can make you use a PIN or password to unlock the phone, which is inconvenient. You can use the tricks above to improve your facial recognition success rate. Did you notice any improvement in face recognition on your Samsung phone? Share your findings in the comments below.

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