Top 6 Ways to Fix Unable to Capture Screenshots on Android

Top 6 Ways to Fix Unable to Capture Screenshots on Android

Capturing screenshots on your Android phone is easy. Whether you want to save something from the internet or want proof of your latest high score in a game, there can be many reasons to take a screenshot. But what if your Android phone can’t take screenshots?

In this post, we’ve listed troubleshooting tips to fix the issue on Android. Let’s explore why apps might not allow you to take screenshots.

Why Certain Apps Don’t Allow You to Take Screenshots on Android

Some Android apps restrict screenshots for security reasons. Financial apps and popular browsers like Chrome, for example, prohibit screenshots to protect your data. Similarly, streaming services like Netflix and Prime Video disable screenshots to prevent misuse of digital content. As a result, these apps display the error message ‘Can’t take screenshot due to security policy’ or ‘Couldn’t save screenshot’, and captured screenshots appear blank.

If you’re unable to take a screenshot in any app, you may be experiencing a different problem. Follow these troubleshooting tips to resolve the issue.

1. Use the Correct Key Combination

To begin, use the correct key combination to take screenshots on your Android. When you’re on the screen you want to capture, press the Power and Volume down buttons simultaneously. You’ll hear a sound and see a preview of your screenshot.

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This method works on most Android phones. If it doesn’t work, try alternative methods to capture screenshots.

Using physical buttons isn’t the only way to capture screenshots on Android phones. You can also use Google Assistant or gestures to do the same.

Activate Google Assistant on your Android by saying ‘Hey Google’ or ‘OK Google’ wake words. Then, say ‘take a screenshot’ and Google Assistant will capture your current screen.

Many Android phones also allow you to take screenshots using gestures. For instance, on Samsung phones, you can swipe your hand across the screen. On OnePlus, Motorola, and Xiaomi phones, swipe down from the top of your screen with three fingers.

On phones running stock Android, use the Screenshot shortcut in the Recent Apps menu.

No luck? Don’t worry. We still have more solutions for you.

3. Restart Your Phone

Restarting your Android is a troubleshooting tip that helps with temporary glitches and refreshes the operating system. So, if you can’t take screenshots even with alternative methods, restart your phone.

Press and hold the Power button for a few seconds to reveal the power menu. Tap on Restart and try taking a screenshot after your phone reboots.

If your Android phone is low on storage, you may see the ‘Can’t take screenshot due to limited storage space’ message. To check storage, open Settings, go to ‘Battery and device care,’ and tap on Storage.

Top 6 Ways to Fix Unable to Capture Screenshots on AndroidTop 6 Ways to Fix Unable to Capture Screenshots on Android

Delete unnecessary apps or move media files to the cloud to free up storage space. Then you can capture screenshots on your phone.

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Samsung Capture is a system app that lets you capture screenshots and record your Samsung phone’s screen. If you accidentally disabled file access for this app, you’ll see the ‘Unable to use Samsung capture’ error when taking screenshots.

Top 6 Ways to Fix Unable to Capture Screenshots on Android

Fix the ‘Unable to use Samsung capture’ error on your Samsung Galaxy phone with these steps:

1. Open the Settings app and go to Apps.

2. Scroll down and find the Samsung Capture app.

3. Tap on the app and select Storage.

4. Tap on Clear Cache and then Clear Data.

5. Go back to the previous screen and tap on Permissions.

6. Make sure that all the necessary permissions are enabled for the app.

7. Restart your phone and try using Samsung Capture again.

By following these steps, you should be able to resolve the issue and use Samsung Capture without any problems.

Top 6 Ways to Fix Unable to Capture Screenshots on Android

Tap the three-dot icon in the top-right corner and select Special access.

Top 6 Ways to Fix Unable to Capture Screenshots on AndroidTop 6 Ways to Fix Unable to Capture Screenshots on Android

Step 3: Tap on All files access.

Top 6 Ways to Fix Unable to Capture Screenshots on Android

Step 4: Scroll down and enable the switch next to Samsung capture.

Top 6 Ways to Fix Unable to Capture Screenshots on Android

6. Try Safe Mode

When you boot your Android phone into Safe Mode, it runs only necessary apps and services. This allows you to determine if a third-party app is causing the issue. To boot your phone in Safe Mode, press and hold the power button until the power menu appears. Tap and hold the Power off option and tap the green checkmark to enter Safe Mode (only on Samsung phones).

Top 6 Ways to Fix Unable to Capture Screenshots on AndroidTop 6 Ways to Fix Unable to Capture Screenshots on Android

Try taking a screenshot after your phone enters Safe Mode. If this method works, there’s a good chance that one of your third-party apps is causing the problem. Go through your recently installed apps and remove them one by one to resolve the issue.

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It can be frustrating when you can’t take screenshots on your Android phone. Hopefully, the above solutions can help you resolve any issues and allow you to capture your phone’s screen.

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