How to Fix PS5 LAN Cable Not Connected Issue

How to Fix PS5 LAN Cable Not Connected Issue

If you’re an avid gamer, you know how frustrating it can be when your PlayStation 5 (PS5) console displays the dreaded “LAN Cable Not Connected” error message. This issue can prevent you from enjoying online multiplayer games and accessing certain features that require an internet connection. However, don’t worry, as there are several steps you can take to fix this problem and get back to gaming in no time.

Firstly, make sure that your LAN cable is securely connected to both your PS5 console and your router or modem. Sometimes, a loose connection can cause this error message to appear. Gently unplug the cable from both ends and then firmly plug it back in. It’s also a good idea to check if the cable itself is damaged or frayed. If it is, consider replacing it with a new one to ensure a stable connection.

If the cable is properly connected and in good condition, the next step is to check your network settings on the PS5. Go to the Settings menu and select Network. From there, choose the “Set Up Internet Connection” option. Follow the on-screen instructions to configure your network settings manually or automatically. This process will ensure that your PS5 is properly connected to your home network.

Another possible solution is to restart both your PS5 console and your router or modem. Sometimes, a simple reboot can resolve connectivity issues. Turn off your PS5 and unplug it from the power source. Then, turn off your router or modem and unplug it as well. Wait for a few minutes before plugging everything back in and turning them on again. This will refresh the network connection and may fix the “LAN Cable Not Connected” problem.

If none of the above steps work, you can try resetting your router or modem to factory settings. Keep in mind that this will erase any custom settings you have made, so make sure to note them down beforehand. Look for the reset button on your router or modem and press it for about 10 seconds. This will restore the device to its default settings. Afterward, go through the setup process again and see if the LAN cable connection issue is resolved.

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Contents

Checking the LAN Cable Connection

One of the first steps to take when encountering the “PS5 LAN Cable Not Connected” issue is to check the LAN cable connection. This simple troubleshooting method can help identify if there are any physical issues with the cable or the ports.

1. Inspect the LAN Cable

Start by visually inspecting the LAN cable for any signs of damage or wear. Look for any cuts, frayed ends, or bent connectors. If you notice any damage, it is recommended to replace the cable with a new one.

2. Ensure Proper Connection

Make sure that both ends of the LAN cable are securely connected. Check the connection at the back of the PS5 console and the router. Ensure that the cable is firmly inserted into the Ethernet ports without any looseness.

3. Try Different Ports

If the LAN cable is properly connected but the issue persists, try using a different Ethernet port on both the PS5 console and the router. Sometimes, a faulty port can cause connectivity problems. By switching to a different port, you can determine if the issue lies with the port itself.

4. Test with Another Device

To further troubleshoot the LAN cable connection, you can test it with another device. Connect the LAN cable to a different device, such as a laptop or a desktop computer, and check if it establishes a stable internet connection. If the cable works fine with another device, the issue may be specific to the PS5 console.

By following these steps and checking the LAN cable connection, you can eliminate any physical issues and ensure that the cable is properly connected. If the problem persists, you can proceed to adjust the network settings on the PS5 or try other troubleshooting methods.

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Adjusting Network Settings on PS5

If you are experiencing the “PS5 LAN Cable Not Connected” issue, one possible solution is to adjust the network settings on your PS5 console. Here are the steps to follow:

Step 1: Accessing the Network Settings

First, turn on your PS5 console and go to the main menu. From there, navigate to the “Settings” option and select it.

Step 2: Selecting Network

How to Fix PS5 LAN Cable Not Connected Issue

In the settings menu, scroll down until you find the “Network” option. Select it to access the network settings.

Step 3: Choosing Wired or Wireless Connection

Once you are in the network settings, you will see options for both wired and wireless connections. If you are using a LAN cable, select the “Wired” option.

Step 4: Configuring the Connection

How to Fix PS5 LAN Cable Not Connected Issue

After selecting the appropriate connection type, you will need to configure the settings. If you are using a LAN cable, the PS5 should automatically detect the connection. However, if it doesn’t, you can choose the “Set Up Internet Connection” option and follow the on-screen instructions.

Step 5: Testing the Connection

By adjusting the network settings on your PS5, you may be able to resolve the “PS5 LAN Cable Not Connected” issue. If the problem persists, you may need to try other troubleshooting steps such as checking the LAN cable connection or restarting the router.

Restarting the Router

How to Fix PS5 LAN Cable Not Connected Issue

If you are experiencing the “PS5 LAN Cable Not Connected” issue, one of the first troubleshooting steps you can try is restarting your router. Restarting the router can help resolve any temporary network issues that may be causing the problem.

Here are the steps to restart your router:

  1. Locate the power cable of your router.
  2. Unplug the power cable from the router.
  3. Wait for about 10-15 seconds.
  4. Plug the power cable back into the router.
  5. Wait for the router to fully reboot.

Once the router has restarted, try connecting your PS5 to the LAN cable again and check if the issue has been resolved. If the problem persists, you can try other troubleshooting steps such as checking the LAN cable connection, adjusting network settings on your PS5, or updating the PS5 firmware.

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Restarting the router is a simple yet effective solution that can often fix network connectivity issues. It helps refresh the router’s settings and establish a new connection with your devices. If the “PS5 LAN Cable Not Connected” problem was caused by a temporary glitch or network congestion, restarting the router should resolve it.

Updating PS5 Firmware

How to Fix PS5 LAN Cable Not Connected Issue

Updating the firmware of your PS5 is an essential step to fix the “PS5 LAN Cable Not Connected” issue. Firmware updates often include bug fixes and improvements that can resolve connectivity problems.

To update the firmware on your PS5, follow these steps:

Step 1 Turn on your PS5 and make sure it is connected to the internet.
Step 2 Go to the Settings menu on your PS5.
Step 3 Select “System” from the list of options.
Step 4 Choose “System Software Update and Settings.”
Step 5 Click on “System Software Update.”
Step 6 If there is a new firmware update available, your PS5 will automatically start downloading it. Wait for the download to complete.
Step 7 Once the download is finished, the PS5 will prompt you to install the update. Follow the on-screen instructions to complete the installation.
Step 8 After the update is installed, restart your PS5.

After updating the firmware, check if the “PS5 LAN Cable Not Connected” issue is resolved. If not, you may need to try other troubleshooting steps or contact Sony support for further assistance.

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