8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

We often worry about filling up cloud storage services as they typically have limited space. We try to manage our storage as best as possible. However, what if you receive a notification that your Google Drive is full? You may wonder why it’s full and how to fix it. In this post, we will explore the answer.

8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

The Google Drive notification would have been fine if it was actually full. While some users get the notification when Google Drive is empty, the space doesn’t update after deleting data for others. So what’s happening? What’s the hidden data that’s not visible? Let’s check out ways to fix the Google Drive full but no files issue.

1. Check Available Storage in Google Account

Google Drive storage is part of your Google account storage. You need to check which Google product is using the storage. Read our detailed post on what counts in Google Drive storage.

It’s important to mention that Google storage includes space for Google Drive, Gmail, and Google Photos. You can check your available storage at https://one.google.com/storage.

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8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

If Google Drive has less storage than other platforms, you can free up space using the other options. For Gmail, delete attachments. For Google Photos, convert photos to High quality to save storage.

If Google Drive is using too much storage, try the following methods.

Some files may still be available on Google Drive. To check all available files, open https://drive.google.com/drive/quota on your phone or web browser. Tap on the Storage used option to change the sort order from large to small. If any large files are still visible, delete them.

8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

You should check the files at https://drive.google.com/drive/computers. Here you will find the files that were backed up from your computer. Delete them if not needed. However, if you are still syncing them to the computer, they will be removed from your PC too.

3. Delete Orphan Files

Sometimes, deleting a folder from Google Drive doesn’t delete the files within it. These files are called orphan files and they aren’t directly visible in Drive. To find them, search for ‘is:unorganized owner:me’. If any files appear, delete or move them to a folder to make them visible.

Tip: On the web, you can delete files by dragging them to the Trash folder.

If you use Google Drive to backup data from third-party apps, that data will also take up storage. To view hidden data, follow these steps:

1. Open drive.google.com from a browser.

2. Click the settings icon at the top and select Settings.

3. In the pop-up, click Manage Apps on the left side. Scroll down to see the data taken up by apps. Click Options next to the app and select Delete hidden app data if you no longer need it.

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8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

5. Empty Trash

When you delete files from Google Drive, they are not deleted permanently. They are taken to the Trash or Bin folder and stay there until you manually empty your trash bin. So, if Google Drive is full, you need to empty the bin to clear the storage.

Empty Google Drive Trash on Web

Open the Google Drive website. Click on the Bin in the left sidebar. Select Empty Bin from the Bin drop-down at the top. Refresh the page and check the storage.

8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

Empty Google Drive Trash on Android

Open the Drive app. Tap the three-bar icon at the top and select Trash. Then, select all the files. Hit the three-dot icon at the top and select Delete forever. Restart your phone.

8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

Empty Google Drive Trash on iOS

On iOS, tap the three-bar icon at the top in the Drive app and select Bin. Then, tap the three-dot icon at the top and choose Empty bin. Restart your phone.

8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

6. Sign Out

If emptying the Trash doesn’t free up storage on Google Drive, sign out and sign in again.

If you are checking storage on an Android phone, clear the cache for the Drive app. Clearing cache will not delete files as it is different from clearing data.

To clear cache for Google Drive, open Settings and go to Apps. Look for Google Drive under All apps. Tap on Storage. Finally, tap on Clear cache. Restart your phone.

8 Best Ways to Fix Google Drive Storage Full But No Files in It Issue

8. Check on Another Device

A great way to ensure Google has updated the storage is to check on another device. If you deleted the files from a phone, check on the web and vice versa.

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Be Patient

Success requires patience. After deleting files from Google Drive, wait at least 24 hours before panicking. The updated storage should reflect then, preventing the “storage is full” error. Did you know Google Drive can function as an FTP server or network drive? Learn how from the next link.

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