8 Best Tips to Fix Spotify Web Player Black Screen Issue

8 Best Tips to Fix Spotify Web Player Black Screen Issue

Nobody hates black, despite it being the darkest. It goes with everything. The only time one dreads black is when displaying something on a screen. That’s because it always means trouble. If you’re experiencing a black screen on Spotify Web Player, here’s how to fix it.

Web apps are great. They are independent of browsers and platforms, working everywhere without the need for extra installations. Besides having a desktop app, Spotify also offers an amazing web player. However, it doesn’t always work.

For many users, the Spotify Web Player either stops working or shows a black screen upon opening. If you’re facing the same issue, use the following tips to resolve it.

Let’s begin the troubleshooting process.

1. Restart Browser

Start by closing the browser to fix the issue. If that doesn’t work, restart your device.

If a black screen appears when playing or adding a song to a playlist on Spotify, check if you are signed in. If not, sign in immediately.

3. Play Next Song

The solution has fixed the black screen issue for many Spotify users. Play a song on Spotify mobile apps and cast it to a web player. Here are the steps:

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1. Open the Spotify Web Player in your browser. Then open the Spotify app on your mobile or PC.


2. Play any song on the Spotify app. Once the song starts playing, you will see the ‘Devices Available’ text below the song title. Tap on it.

3. On the next screen, tap the devices icon and select Web Player.

4. The song will start playing on your PC. Refresh the Spotify page on your PC and the black screen will disappear.

4. Clear Browser Cache and Cookie

Clearing browser cache and cookies can help fix the black screen issue on Spotify. Follow these steps for the Chrome browser:

Step 1: Open Chrome browser and click the three-dot icon. Go to Settings or type “chrome://settings” in the address bar.

Step 2: Scroll down and click Advanced.

Step 3: Under Privacy and security, click Clear browsing data.

8 Best Tips to Fix Spotify Web Player Black Screen Issue

Step 4: Check the boxes for ‘Cached images and files’ and ‘Cookies and other site data’. Click Clear data.

8 Best Tips to Fix Spotify Web Player Black Screen Issue

Step 5: Restart your PC.

If you use Spotify on your mobile browser, clear the cache and cookies.

Sometimes, an extension could cause Spotify not to work on the web player. To find the cause, you need to disable each extension on your browser one by one. After disabling, restart your browser and play a song on Spotify’s Web Player. Repeat this process for each extension to identify the culprit.

6. Check Ad Blockers

If you use an ad blocker, try disabling it. Relaunch the browser and try playing a song. If the issue is fixed, your ad blocker is hampering with Spotify. That doesn’t mean you have to keep it disabled. What you can do is add the Spotify website to the ad blocker whitelist. Open the ad blocker settings, and you will find the whitelist option.

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7. Disable Hardware Acceleration

To disable hardware acceleration in Chrome, follow these steps:

1. Open Chrome settings from the three-dot icon or type “chrome://settings” in the address bar.

2. Click on Advanced to reveal more settings.

8 Best Tips to Fix Spotify Web Player Black Screen Issue

Step 3: Scroll down and turn off the toggle for Use hardware acceleration when available, under System.

Step 4: Relaunch the browser. The issue should be resolved.

8 Best Tips to Fix Spotify Web Player Black Screen Issue

8. Enable Flash

Enabling Flash for Spotify may resolve the black screen issue experienced by some users. Browsers offer various content settings to enable or disable features like Flash for specific sites. To whitelist Flash for Spotify, open the website and click on the icon next to the URL. On certain browsers, it will be located on the right side. Then, under Flash, choose Allow or Ask first.

8 Best Tips to Fix Spotify Web Player Black Screen Issue

9. Fix Spotify Web Player Not Working on Mobile

Is Spotify not working on your mobile browser? To fix it, clear your browser cache and cookies. Then, switch to the desktop view. Most browsers have this option in their settings. On Chrome, tap the three-dot icon and select Desktop site. Reload the Spotify page to resolve the issue.

8 Best Tips to Fix Spotify Web Player Black Screen Issue

Browser Throws Music Woes

If you’re experiencing issues with the Spotify Web Player, it may be due to a problem with your network. Try connecting through a different network. If that doesn’t help, download the Spotify app for your device. It’s available for both mobile and desktop platforms.

Once you have Spotify up and running, explore these tips and tricks to make the most of your Spotify experience.

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