7 Ways to Fix Messages App Keeps Crashing or Freezing on iPhone
iMessage is built into the Messages app, allowing you to securely send texts using your internet connection. However, the Messages app can sometimes crash or freeze on your iPhone. Read on to learn how to fix this issue and get the Messages app running again.
If you frequently face the issue of Messages app crashing or freezing on your iPhone, check if your device has sufficient space. This can cause issues when using apps like Messages. If not, free up some space on your iPhone. If the problem persists, use the below seven methods to fix this issue.
1. Check Messages App Server Status
If there is an issue with Apple’s servers, it can affect the functioning of the Messages app. Before getting started with the fixes, check Apple’s System Status page to see if the dot next to Apple Messages and iMessage is orange. If it is orange, use the app later. If it is green, the problem is limited to your device. Continue with the troubleshooting methods mentioned below.
2. Restart Messages
One of the easiest ways to troubleshoot the issue of the iPhone Messages app that keeps stopping or not responding is to force close it. This will prevent the app from running in the background and fix any related issues. Follow these steps to do it:
Step 1: Swipe up from the screen’s bottom or double-press the Home button, depending on your device.
Step 2: Press and swipe up on the Messages app.
Step 2: Once the app disappears from your screen, tap on the Messages app icon to re-open the app.
Now, check if the issue has been resolved. If it persists, continue to the next fix.
3. Restart Your Device
Like force closing the Messages app, you can force your iPhone to shut down and restart. This will close and restart all device functions, fixing any temporary issues or errors. Here’s how.
Step 1: Follow these steps to turn off your iPhone:
- For iPhone SE 1st gen, 5s, 5c, and 5: Long-press the top button.
- For iPhone SE 2nd gen onwards, 7, and 8: Long-press the side button.
- For iPhone X and above: Long-press the power and either of the volume buttons simultaneously.
Step 2: Hold and drag the slider till the end.
Once your device’s screen turns blank, long-press the power button. Wait for your device to finish restarting. Then, check if the Messages app is working properly.
4. Re-Enable the Messages App
iMessage allows you to send messages over the internet. To fix iMessage crashing or freezing on your iPhone, disable and re-enable iMessage. Here’s how:
Step 1: Open the Settings app.
Step 2: Scroll down and tap on Messages.
Step 3: Turn off the iMessage toggle.
Wait and turn the toggle back on. Then, restart your device. Check if the Messages app is working properly on your iPhone.
5. Set Messages to Auto Delete
Your Messages app may be slow due to numerous unwanted messages stored in it. Instead of manually deleting each message, you can configure your Messages app to automatically delete messages after a set period of time. Here’s how:
1. Open the Settings app on your device.
2. Scroll down and tap on Messages.
3. Tap on Keep Messages.
Step 4: Select the 30 Days option. You can also choose the 1 Year option to keep your texts longer.
To finish the process, tap Delete when prompted. The Messages app will now auto-delete all messages after the set period. So, remember to store any important texts separately.
6. Check for iOS Updates
Regular software updates are essential for a seamless browsing experience. Furthermore, Apple promptly addresses any bugs or glitches, meaning that the pending software update has the potential to rectify issues with your Messages app. To check for the latest iOS updates on your iPhone, follow these steps:
1. Open Settings and select General.
2. Tap on Software Update.
Now, wait for the update to download and finish installing. Once your iPhone finishes restarting, try sending an iMessage. If the issue persists, continue to the next method.
7. Reset iPhone
Resetting your iPhone can be extremely useful in solving the issue of the iPhone not opening the Messages app. Follow these steps to do it.
Note: Take a backup of your data before proceeding.
Step 1: Open the Settings app on your iPhone.
Step 2: Scroll down and tap on General.
Step 3: Tap on ‘Transfer or Reset iPhone’.
Step 4: Tap on Reset.
Step 5: Tap on ‘Reset All Settings’.
Follow the on-screen instructions to reset your iPhone. Then, open the Messages app to check if it works properly.
Never Miss a Message
Messages assist communication and allow us to stay connected with friends and colleagues. We hope this article resolved the problem of the Messages app crashing or freezing on your iPhone. To fix any issues with Message Reactions on your iPhone, please refer to our other article.
As Fred Humiston, the author behind Twothirds.us, I focus on providing practical and easy-to-follow guides and solutions for a variety of technical issues that people commonly face.
My articles cover a wide range of topics, from troubleshooting out-of-sync audio on TikTok and managing Firestick devices, to understanding the impact of Capcut on video quality and resolving sound issues on Hisense Roku TVs.
I also delve into more general tech tips, like how to block numbers on landlines or use VPNs without Wi-Fi. My goal is to make technology more accessible and less intimidating for everyone, whether you’re a tech novice or a seasoned user. I strive to offer clear, concise, and helpful advice to make your digital experience smoother and more enjoyable.