7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Bing Chat is Microsoft’s newest feature in the Edge browser. It is an on-demand personal assistant that understands and responds to your queries in natural language. However, it is not flawless. Many users experience issues with Bing Chat and receive the ‘Something went wrong’ error.

If you’re also facing this problem, you’ve come to the right place. Here, we’ll share quick ways to fix the Bing Chat not working issue in Windows 11. Let’s get started.

1. Restart Edge Browser

When encountering problems with Microsoft Edge, such as update issues or high CPU usage, the most effective solution is to simply restart the browser. By doing so, any temporary bugs or glitches that could potentially disrupt the Bing Chat function and cause it to malfunction will be eliminated. To restart Microsoft Edge, follow these steps:

1. Press the Control + Shift + Escape keyboard shortcut to open the Task Manager.

2. Right-click on Microsoft Edge from the list of apps and select End Task.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

To check if Bing Chat is working, relaunch Microsoft Edge. If it’s still not working, try the next solution.

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2. Check Your Internet Connection

Bing Chat is built on the same technology as ChatGPT. It requires a strong and stable connection to function properly. If you’re experiencing connection issues, it may be the reason why Bing Chat isn’t working on your computer.

To confirm if weak internet connectivity is the cause, check your internet connection speed. Run internet speed tests on your computer to assess the connection’s status. If the test shows poor speed and instability, refer to our guide on fixing poor internet connection.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

3. Check Bing Chat Server Status

If the speed test is normal, there may be maintenance work on Bing. To check Bing server status, follow these steps:

1. Open Downdetector website in a browser.

2. Type “Bing” in the search bar and press Enter.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

In the result window, check for any server issues with Bing. You can also follow Bing’s Twitter handle to stay updated on maintenance work.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

4. Clear Microsoft Edge Cache Data

Microsoft Edge stores cache data to enhance page load speeds. Crashes or virus attacks may corrupt this data. You can clear cache data to remove corruption. Follow these steps to do so:

Step 1: Open Microsoft Edge and click the three horizontal dots at the top-right corner.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Step 2: Choose Settings from the context menu.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Step 3: Choose Privacy, search, and services from the sidebar.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Step 4: Click the ‘Choose what to clear’ button next to ‘Clear browsing data now.’

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Step 5: Check the ‘Cached images and files’ option and click Clear now.

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7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Next, restart Microsoft Edge to check if the problem is fixed.

5. Switch to a Different Edge Profile

Similar to caching data, Edge user profiles can also get corrupted due to crashes and virus attacks. To avoid making changes, switch to or add a new user profile in the Edge browser. Here’s how:

Step 1: Click on your profile icon in the top-right corner of the Edge browser.

Step 2: Choose Add profile from the context menu.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Step 3: Choose the ‘Sign in to sync data’ option.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Step 4: Enter your credentials to sign in with your new Edge profile.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

6. Remove Unnecessary Extensions

Extensions enhance browsing experience. However, not all of them are reliable. Outdated or malicious extensions may interfere with Bing Chat and cause the ‘Something went wrong’ error. To check for this, turn off your extensions momentarily. Here’s how:

Step 1: Launch Microsoft Edge, click the extension icon at the top-right corner, and choose Manage extensions from the context menu.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Step 2: Disable all extension toggles.

7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Check if Bing Chat works. Restart Edge and slowly enable the extensions one by one. When you find the problematic extension, download the update or remove it.

7. Update Microsoft Edge

Browsers may malfunction if not updated regularly. If you encounter the ‘Something went wrong’ error and cannot access Bing Chat, update Microsoft Edge. To update, click the three horizontal dots in the top-right corner, select Settings, choose About Microsoft Edge from the left sidebar, and Edge will automatically download any available updates.

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7 Quick Ways to Fix Bing Chat When It’s Not Working in Windows 11

Bing Chat Not Working Issue, Fixed

Bing Chat integration in Microsoft Edge browser is new. It’s not surprising if you frequently encounter issues. If Bing Chat is not working and shows the ‘Something went wrong’ error in Edge, try the above solutions to fix the problem.

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