7 Best Ways to Fix Spotify Web Player Not Working Issue

Spotify is available on multiple platforms, including a web player. Many people prefer using the web player instead of the desktop or mobile apps, especially those who work at their desks. However, some Spotify users are experiencing issues with the web player.

There are various reasons why the Spotify web app may not be working, including browser-related problems or issues with the web app itself.

1. Windows N Edition

Which version of Windows do you have? Microsoft notes that N versions don’t include media functionalities and apps by default. To use Spotify, you’ll need to download the Media Feature Pack, even for the web browser. After all, the browser is just another installed Windows app that could use some improvement.

2. Check Browser and Extensions

We will check if there is an issue with your browser or any installed extensions. Certain media extensions could interfere with the Spotify web player.

Open Incognito mode and see if Spotify runs. If yes, one of the extensions is at fault. Disable all extensions and then re-enable them one by one to identify the one causing conflict.

If not, then it’s a browser issue. One way to check is by using a different browser such as Brave or Firefox.

If you are using an Ad blocker, add Spotify’s URL to the whitelist or trusted site list.

3. Clear Browser Cache and Cookies

This is a follow-up to the point above. Cookies and cached data can break web apps, causing errors like the one you are facing with the Spotify web player not working. We have previously discussed how to clear cache and cookies on Chrome and Microsoft Edge, and the steps are similar for other browsers as well. Simply navigate to settings and search or go to the privacy menu.

4. Enable Protected Content

Are you experiencing an error that says ‘Playback of protected content is not enabled’ or something similar? This is an easy fix.

Step 1: Open browser settings. For example, in Google Chrome, go to Settings > Site settings > Additional settings > Protected content.

Toggle the ‘Enable sites to play protected content’ option here. You can also paste this URL into the browser for quicker access: chrome://settings/content.

5. Multiple Devices

Using Spotify on multiple devices can confuse the web app and may be related to Spotify Connect. Are you using the same account on another device, perhaps by a family member? To resolve this, open the app and select Web Player at the bottom of the screen. Switching between devices like Chromecast and then returning to the web player might jumpstart Spotify’s functionality.

5. Log Out Everywhere

You can log out of Spotify on all devices using the same account to stream music. The option is available in the Account overview tab in your profile on the web.

6. Change Location

Did you use Spotify while traveling? Spotify’s web player may not have updated your device location. A user discovered that changing their location in their profile solved the issue.

Here is what you can do:

1. Open this URL: [https://www.spotify.com/in/](https://www.spotify.com/in/) and replace ‘us’ with your country code (e.g., ‘us’, ‘de’, ‘fr’, etc.).

2. Open your profile settings page at [https://www.spotify.com/us/account/profile/](https://www.spotify.com/us/account/profile/).

3. From the drop-down menu, select your country and save the changes.

Reload the Spotify web player to see if it is working properly now.

7. Quick Refresh

One Spotify user discovered a quick fix for the browser error when Spotify doesn’t work. To solve the issue, simply click the album cover of the track multiple times, and the play button should appear. Then, press F5 or refresh. If the play button doesn’t appear right away, you can try this solution again.

Unlimited Songs on the Go

Spotify has apps for many platforms, and you can easily download their desktop app for Windows or macOS. The web player is not the only option and only slows down your browser, causing lags. You don’t want that, especially when you’re working. However, if you still want to listen to songs on the web player, one of the above tips should have fixed the issue.Next: Want to add your computer’s music library to Spotify? All you need is a Spotify Premium account and this guide to upload your music.