- 1 7 Best Ways to Fix Mac App Store Not Downloading Issue
7 Best Ways to Fix Mac App Store Not Downloading Issue
Apple’s MacBook lineup is a prime example of the company’s ‘It Just Works’ philosophy. Unlike iOS, macOS allows for more user customization. For instance, you can download and install applications from both the Mac App Store and the web. I recommend using the Mac App Store for downloading apps on your Mac due to its security and convenience. Typically, installing software from the Mac App Store only requires a few clicks. However, what if something goes awry?
Sometimes you might encounter issues while downloading apps from the Mac App Store. You might come across downloaded files that haven’t actually downloaded, face verification errors, or experience other installation difficulties.
Whether apps fail to download, you get errors while purchasing apps, or even encounter App Store page problems, we’ll show you how to solve common Mac App Store downloading problems.
Before we start troubleshooting, it’s always advisable to backup your Mac in case something goes wrong.
1. Check Internet Connection
Most Mac apps range from a few hundred MBs to a few GBs. If you have a slow or poor internet connection, you may encounter download issues on the Mac App Store. First, open Safari or your preferred Mac browser and see if you can access any website. If you can browse multiple webpages, your internet connection is fine. Otherwise, disable and re-enable your Mac’s Wi-Fi.
To check your current internet speeds, use Speedtest or Fast.com. You can also try restarting your Wi-Fi router or following some Wi-Fi signal troubleshooting tips to improve your router’s signal.
2. Empty Mac App Store Temporary Download Cache Folder
Empty the Mac App Store temporary download cache folder and try downloading the app again. Follow these steps to empty the Mac App Store download cache folder.
1. Go to the Apps folder and find the Terminal app. Alternatively, use Command + Space keys and search for Terminal.
2. Copy this command: “open $TMPDIR../C/com.apple.appstore/”
Step 3: Open the Mac App Store download cache folder.
Step 4: Move the folders to Trash.
Step 5: Close the folder and re-download any problematic apps.
3. Force Quit Mac App Store
If your Macbook fails to download apps from the App Store, force quitting and relaunching the app can restore functionality. There are several ways to force quit the App Store on your Mac. Check them out below.
Use Keyboard Shortcut
The easiest way to Force Quit an application (the App Store) is using the Command + Option + Shift + Esc keyboard shortcut. Hold these four keys together while the App Store window is open and the app and related processes will be stopped till you relaunch it.
Step 1: With the App Store window open, tap the Apple icon and select ‘Force Quit’ or ‘Force Quit App Store.’ That will launch the ‘Force Quit Applications’ menu.
Step 2: Make sure the App Store is highlighted and tap the Force Quit button.
Step 3: Select Force Quit on the confirmation prompt to proceed.
Force Quit Using Activity Monitor
Step 1: Tap ‘Command + Spacebar’ to launch Spotlight search.
Step 2: Type Activity Monitor into the search field and double-tap Activity Monitor in the results pane.
Step 3: Select App Store from the list of processes and tap the ‘x’ icon at Activity Monitor’s top-left corner.
Step 4: Select Force Quit from the pop-up.
You can now check if the downloading starts working again.
4. Disable VPN
If your Mac is connected to a VPN, it will fail to download region-locked apps from the App Store. You can shut down your VPN or modify its Split Tunneling settings to exclude the App Store.
5. Check Apple’s System Status Page
Sometimes the issue may not be on your end. Check Apple’s System Status Page to see the status of their services like iCloud and the App Store. If a service has a red icon, it’s down.
In such cases, you must wait for Apple to resolve the issue.
You might encounter the message ‘We could not complete your purchase: Unknown Error’ when buying apps. This issue arises when you use multiple Apple IDs. Ensure that you use the same Apple ID that you used to purchase apps on the Mac App Store.
7. Update macOS
The issue with Mac App Store failing to download apps may be caused by a buggy build released by Apple. Normally, the company quickly troubleshoots such critical issues. To resolve this, update macOS to the latest version in the System Preferences menu.
Start Downloading Apps Again
Go through the steps above and fix the Mac App Store’s download behavior. The Force Quit trick usually works for me when I encounter such issues. Which trick worked for you? Share your findings in the comments section below.
Next up: Want to stay organized on your new Mac? Read the post below to find the best Mac apps for organization.
As Fred Humiston, the author behind Twothirds.us, I focus on providing practical and easy-to-follow guides and solutions for a variety of technical issues that people commonly face.
My articles cover a wide range of topics, from troubleshooting out-of-sync audio on TikTok and managing Firestick devices, to understanding the impact of Capcut on video quality and resolving sound issues on Hisense Roku TVs.
I also delve into more general tech tips, like how to block numbers on landlines or use VPNs without Wi-Fi. My goal is to make technology more accessible and less intimidating for everyone, whether you’re a tech novice or a seasoned user. I strive to offer clear, concise, and helpful advice to make your digital experience smoother and more enjoyable.