7 Best Ways to Fix Epic Games Not Sending a Security Code

7 Best Ways to Fix Epic Games Not Sending a Security Code

Fortnite, Rocket League, Genshin Impact, Grand Theft Auto, and more – Epic Games is a leading store to buy and play games. In addition to login credentials, Epic Games requires a security code to confirm your identity. However, if Epic Games fails to send a verification code, here are the best ways to fix this issue.

7 Best Ways to Fix Epic Games Not Sending a Security Code

Epic Games’ popularity has soared in recent years, thanks to games like Fortnite and Grand Theft Auto. To protect your account from unauthorized access, Epic Games Store requires a verification code for login. Read on to discover how to find and access your Epic Games account.

Whenever Epic Games detects a sign-in attempt from a new device, browser, or location, it asks for a security code to confirm the authority. The aim is to prevent others from accessing your account.

Epic Games usually sends a verification code to your email address. Double-check the email address and fix any typos. After requesting a security code, wait a few minutes and refresh the email inbox.

2. Check Spam Folder

Did you mark the support.epicgames.com domain as spam in Gmail or Outlook? You need to check the spam folder to find your security code. The built-in spam filter in Gmail and Outlook can send such emails to the junkbox.

See also  Comparing Calling and Ringing Features on WhatsApp

Gmail

Step 1: Visit Gmail on the web and log in with your Google account.

Step 2: Select Spam from the sidebar.

7 Best Ways to Fix Epic Games Not Sending a Security Code

If you are using Gmail on your phone, follow these steps.

Step 1: Open Gmail on your phone.

Step 2: Tap the hamburger menu at the top-left corner and open the Spam box.

7 Best Ways to Fix Epic Games Not Sending a Security Code 7 Best Ways to Fix Epic Games Not Sending a Security Code

Outlook

Step 1: Go to Outlook on the web and log in with your Microsoft Account credentials.

Step 2: Locate your security in the Junk Email folder.

7 Best Ways to Fix Epic Games Not Sending a Security Code

Outlook mobile users can find a security code from Epic Games by following these steps:

Step 1: Launch Outlook app on your phone.

Step 2: Select Home icon at the top-left corner and open Junk folder.

7 Best Ways to Fix Epic Games Not Sending a Security Code 7 Best Ways to Fix Epic Games Not Sending a Security Code

3. Check SMS Inbox

If you have chosen to receive a 2FA (two-factor authentication) code on your mobile number, you’ll need to check your phone’s SMS inbox. Open your Messages app to find the security code.

4. Check Network Connection

If you have network connection issues on your phone, you may not receive a security code from Epic Games. Resetting your network connection using the Airplane mode trick can solve this problem.

iPhone

Step 1: Swipe down from the top right corner to access the Control Center.

Step 2: Tap on the Airplane mode toggle once to enable. Wait a few seconds and tap the Airplane mode icon again to disable it.

7 Best Ways to Fix Epic Games Not Sending a Security Code

Android

To access the home screen, swipe down from the top.

Turn on and off the Airplane mode after some time.

7 Best Ways to Fix Epic Games Not Sending a Security Code

Try requesting a security code from Epic Games again.

See also  How to Broadcast Message From Phone to Google Home

An active VPN connection modifies your IP address. Epic Games may see it as a new location. You’ll have to disable VPN on your desktop and try accessing your Epic Game account online.

Step 1: Open your VPN app on the desktop.

Step 2: Turn off VPN.

7 Best Ways to Fix Epic Games Not Sending a Security Code

6. Check Epic Games Status

During a high-profile game release, Epic Games receive a lot of traffic from users. Sometimes, the Epic Games servers may not keep up with high demand and go down. In that case, you may face issues downloading games, updating titles, checking account details, or receiving a security code.

The company offers a dedicated website to check the status. You can visit the page and check Epic online services status.

Step 1: Visit the link above in your browser.

Step 2: Expand Epic Online Services.

Step 3: Make sure the Authentication service is operational.

7 Best Ways to Fix Epic Games Not Sending a Security Code

7. Contact Epic Games Support

Epic Games not sending security code for your account? Contact them to submit a support ticket. Visit Epic Games Contact Us page to regain account access.

Access Your Epic Games Account

To check your Epic Games account, no security code is required. The absence of a verification code from the company may lead to confusion. Follow the tricks mentioned above to effortlessly locate an authentication code and gain access to your Epic Games account.

Leave a Comment