6 Ways to Fix iOS 17 Journal App Missing or Not Working
The iOS 17 update introduced several useful features, including the Journal app. However, some users have experienced problems with the app on their iPhones. If you are one of those users, keep reading.
iOS 17 was released to the public recently, and the Apple Journal app became available with the latest iOS 17.2.1 update. Once installed, it should automatically be available on your iPhone. However, why is the Journal app missing or not working? Let’s find out.
The Journal app is a new addition to iOS 17, and your device must be on iOS 17.2.1 to access it. Check for software updates to see if your device is on the correct version. Here’s how to do it.
Note: Ensure your device is at least 50% charged or connected to a power source before proceeding.
Step 1: Open Settings and tap General.
Step 2: Tap Software Updates.
Step 3: Check and update version, tap on Update Now.
If available, download and install the update and follow the instructions to finish installing. After the update, try locating the Journal app on your iPhone. If you can’t find it, proceed to the next method.
2. Restart Your iPhone
Restarting the device is a basic step in troubleshooting software issues. It can help fix temporary glitches or bugs that may be affecting app or device functionality. Follow these steps to restart your iPhone:
Step 1: Turn off your iPhone using the following methods:
– For iPhone SE 1st gen, 5s, 5c, and 5: Long-press the top button.
– For iPhone SE 2nd gen onwards, 7, and 8: Long-press the side button.
– For iPhone X and above: Long-press the power and any volume buttons simultaneously.
Step 2: Swipe the power icon until the device screen goes blank.
Step 3: Hold the Power button until you see the Apple logo. Release the button and wait for your device to restart. Once your device opens, check again. If the Journal app is still missing, move on to the next method.
3. Check the App Library
If your iOS device is running iOS 17.2 or later and you can’t find the Journal app, you can use the App Library to search for it. Here’s how you can do it:
1. Swipe left on your iPhone until you reach the App Library.
2. Tap on the Search bar and type “Journal.”
3. When the app appears, long-press on it and select “Add to Home.”
You can also explore other methods to add an app back to the home screen.
This will add the Journal app back to your iPhone’s home screen. You can now use the app conveniently.
4. Force Close and Reopen Journal App
If you have been facing issues using the Journal app, closing and restarting it might help. This will close and reload all app functions. Do this if the Journal app has been running in the background or consistently not working properly on your iPhone. Here’s how:
Step 1: Swipe up from the bottom of the screen or double-press the Home button to open background apps.
Step 2: Hold and swipe up the Journal app to clear it from your screen.
Step 3: Tap the Journal app icon to reopen the app.
5. Enable All App Settings
For the Journal app to work properly, all settings must be enabled. If you have previously disabled any settings or not granted sufficient permission, it can cause the app to fail or not work properly. To fix this, open the Settings app and enable all permissions. Here’s how.
Step 1: Open the Settings app and scroll down to Journal.
Step 2: Enable all app permissions and tap Lock Journal.
Step 3: Turn on the toggle for Lock. Enter the passcode if prompted.
Tip: You can also change the passcode requirement interval using the Require Passcode option.
The Journal app might offer the option to enable Journaling Suggestions on its settings page. If available, tap to enable it. Otherwise, use the Privacy & Security option instead. Here’s how:
1. Open the Settings app and go to Privacy & Security.
2. Scroll down and select Journaling Suggestions.
Step 3: Turn all relevant toggles on.
6. Uninstall and Reinstall Journal App
If you can’t use the Journal app or the app keeps crashing, uninstall it from your iPhone. Then, install a fresh copy. This will help fix any app issue due to a setting or function. Follow the steps below to do it.
Step 1: Long-press anywhere on the Home Screen until the apps jiggle. Then, go to the app and tap the – icon.
Step 2: Tap Remove App.
Step 3: If prompted, tap Delete App.
Step 4: Then tap Delete to confirm.
Step 5: Delete the Journal app and reinstall it from the App Store. Open the app and test it to see if the issues are fixed.
1. Can you use the Journal app on your iPad or Mac?
No. Currently, the Journal app is only available for iPhones with iOS 17.2 or later. You cannot download or use the Journal app on your iPad or Mac.
2. Can you use the Journal app on iOS 16 or lower?
No. Your device must have iOS 17.2 or later to access and use the Journal app. Therefore, devices unable to install iOS 17 and higher updates cannot use the Journal app.
Journaling is both a hobby and a passion. The recent iOS 17 update has also enhanced this. Therefore, we hope this article resolved the issue of the Journal app missing or not working on your iPhone. You can also refer to our detailed comparison of Apple Journal vs. Day One to determine the superior journaling app.
As Fred Humiston, the author behind Twothirds.us, I focus on providing practical and easy-to-follow guides and solutions for a variety of technical issues that people commonly face.
My articles cover a wide range of topics, from troubleshooting out-of-sync audio on TikTok and managing Firestick devices, to understanding the impact of Capcut on video quality and resolving sound issues on Hisense Roku TVs.
I also delve into more general tech tips, like how to block numbers on landlines or use VPNs without Wi-Fi. My goal is to make technology more accessible and less intimidating for everyone, whether you’re a tech novice or a seasoned user. I strive to offer clear, concise, and helpful advice to make your digital experience smoother and more enjoyable.