6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

When Microsoft Teams doesn’t work on your phone, missing out on notifications is equally annoying. After tinkering with settings on my iPhone, I found six solutions to fix Teams notifications.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

You might encounter this issue if you didn’t permit Microsoft Teams to send you notifications. Microsoft also pauses notifications on your mobile device if it detects you are active on Teams on your PC/web. It’s also possible that you aren’t receiving notifications for the Teams app because you’ve accidentally enabled Quiet hours and Quiet days within the app. There are several factors that could be responsible for the problem.

Without further ado, let’s get to the solutions.

1. Re-Enable Notifications

When you install Microsoft Teams on your iPhone, you’ll be prompted to give the app permission to send you notifications. If you ignore or decline this prompt, Microsoft Teams notifications will not function on your iPhone.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

If you can’t remember if you’ve given Microsoft Teams permission to send you notifications, you can check the app’s settings to verify. Here’s how:

1. Open the iPhone Settings menu and tap on Notifications.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Step 2: Scroll to the bottom and select Teams.

Step 3: Toggle on Allow Notifications.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

If Microsoft Teams’ notification was enabled, you can toggle it off and back on.

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2. Log Out of Teams on PC/Web

If you have Microsoft Teams active on your computer, you may not receive notifications on your iPhone. Microsoft pauses mobile notifications when Teams is being used on a computer to reduce distractions and save battery life. This is a deliberate feature, not a bug.

If you’re not receiving notifications on your iPhone despite enabling them for Teams, check if Microsoft Teams is open in your web browser. If you’re using the desktop app, make sure it’s closed.

Once you’ve done this, Microsoft will send your Teams notifications to your iPhone.

To receive notifications on both mobile and PC, configure your iPhone’s Microsoft Teams app. Follow these steps:

1. Launch the Microsoft Teams app on your iPhone.

2. Tap the hamburger menu icon at the top-left corner.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Step 2: Select Notifications.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Step 3: Under Receive notifications, select Always.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

After enabling this setting, you will receive notifications on your iPhone regardless of whether you are using Teams on a browser or a desktop app on your PC.

By default, Microsoft Teams only notifies you of replies to messages you send in all channels/groups. If you are only getting notified about selected messages (replies and mentions) in a channel you belong to, you’d have to manually instruct Teams to notify you of all messages in the channel(s). To do that, follow these steps:

1. Launch Microsoft Teams and navigate to the Teams section.

2. Select the channel whose notification settings you want to modify.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Step 3: Tap the crossed bell icon at the top-right corner of the channel.

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6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Step 4: Finally, select the ‘All new messages in this channel’ option.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

The bell icon should no longer be crossed and you should now receive notifications for all messages in that channel.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

5. Disable Daily Quiet Hours & Quiet Days

Daily Quiet Hours and Quiet Days are two features that impact notification delivery on your iPhone, similar to Do Not Disturb in Microsoft Teams. When enabled, Daily Quiet Hours mute Microsoft Teams notifications for a specified daily period. Quiet Days, on the other hand, disable Teams notifications for a full 24-hour period you specify.

If you’re not receiving Teams notifications when you want to, check if you accidentally enabled Daily Quiet Hours or Quiet Days. Also, make sure the scheduled hours/days are properly configured.

Step 1: Open the Teams app and tap the hamburger menu icon in the top-right corner.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Step 2: Select Notifications.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

If ‘Quiet hours scheduled’ is displayed under Notifications, it means you have Daily Quiet hours or Quiet days enabled.

Step 3: Select Quiet hours.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Step 4: Tap ‘Daily quiet hours’ to turn it off or modify the quiet periods in the ‘To’ and ‘From’ section.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Step 5: Tap Quiet days to disable it or check the schedule.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Step 6: Toggle off Quiet days or tap the days of the week to add/remove them in your Teams’ schedule.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

6. Check Activity Notifications

Microsoft Teams’ notification system is flexible and diverse. You can choose which activity or feature of the app you want to get notified for. If you aren’t receiving notifications for a particular activity (e.g. mentions, replies, or likes), it’s possible that you haven’t configured Teams to notify you about them.

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To verify and fix that, follow these steps:

Step 1: Launch Teams and tap the menu icon.

Step 2: Select Notifications.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Navigate to the ‘Notify me for’ section and toggle on all Teams’ activities you want to get notified for.

6 Best Ways to Fix Microsoft Teams Notifications Not Working on iPhone

Get Notified

If you’ve been having issues with Microsoft Teams notifications on your iPhone, try these troubleshooting tips. If they don’t work, update your app from the App Store. If you still have the problem, report it to Microsoft Teams. Go to Menu > Settings > Help and feedback > Report an issue.

Next, learn how to mute and unmute other participants in a Microsoft Teams call.

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