6 Best Ways to Fix Apple TV App Not Working on Mac

6 Best Ways to Fix Apple TV App Not Working on Mac

The new Apple TV App was launched with macOS Catalina in 2019, making it available for all Mac users. You can access the full content library of Apple TV+ on your Mac. However, some users encounter issues with the app. To fix Apple TV App not working on Mac, we have compiled a list of solutions to help you enjoy your favorite shows and movies on Apple TV+.

1. Check if Free Trial Period Has Ended

Apple offers a 3-month free trial when you buy a new device. To access it, sign in with your Apple ID on your iPhone, iPad, or Mac. Here’s how to check the trial:

1. Open the Apple TV app on your Mac using Spotlight search.

2. Click on Account in the menu bar.

3. Select Account Settings.

4. Click on Manage Devices next to Downloads and Purchases in the white window that appears.

You’ll see a list of devices associated with the trial, along with the remaining days.

2. Check for Billing Information

If you want to continue using Apple TV+, you need to set a payment method. This allows you to easily subscribe to other Apple TV channels, including AMC+, through the app. If your Apple TV app isn’t working, check your payment details. This applies to Apple One users as well. Follow these steps:

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Step 1: Open the App Store on your Mac.

Step 2: Click on your profile icon in the bottom-left corner.

6 Best Ways to Fix Apple TV App Not Working on Mac

Step 3: Click Account Settings.

6 Best Ways to Fix Apple TV App Not Working on Mac

macOS will prompt you to verify your Apple ID and reenter the password. On the Account Information page, click Manage Payments.

6 Best Ways to Fix Apple TV App Not Working on Mac

You will see your saved payment information.

Step 5: To change your selected payment method, click on Edit.

Your Apple ID wallet may have a low balance. You can add funds by clicking the Add Funds button. Alternatively, you can try another card by clicking the Add Payment button.

6 Best Ways to Fix Apple TV App Not Working on Mac

3. Check if the Device Limit Has Exceeded

You can enjoy a single Apple TV+ subscription on up to six devices simultaneously. So it’s easy to hit the limit if your family members or friends are using your Apple TV at the same time. If it bothers you, you can remove the access of one or more devices from your subscription. Here’s how to do it.

Step 1: Click on the Settings icon on the dock to open it on your Mac.

6 Best Ways to Fix Apple TV App Not Working on Mac

Click on the Apple ID icon.

6 Best Ways to Fix Apple TV App Not Working on Mac

Step 3: Scroll down to find the list of connected devices.

6 Best Ways to Fix Apple TV App Not Working on Mac

Step 4: Select the device you wish to remove from your account. Step 5: Click on Remove from account.

6 Best Ways to Fix Apple TV App Not Working on Mac

Step 6: Click Remove to confirm your action.

6 Best Ways to Fix Apple TV App Not Working on Mac

Repeat the steps to remove multiple devices.

4. Force Quit and Restart Apple TV

Sometimes a little jumpstart can help. Force quit and restart the Apple TV app by following these steps:

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– Click on the Apple logo at the top-left corner.

– Select the Force Quit option.

6 Best Ways to Fix Apple TV App Not Working on Mac

Step 3: Select the Apple TV app from the list and click Force Quit button.

6 Best Ways to Fix Apple TV App Not Working on Mac

Launch the Apple TV app again to check if it works properly.

5. Check for macOS Update

The Apple TV app is regularly upgraded with each macOS update to ensure smooth functioning. You may be delaying the installation of the latest updates for your Mac or not fully inspecting it. Sometimes macOS updates can also disrupt the use of certain native apps. Here’s how to check for updates:

Step 1: Click the Apple icon in the top-left corner.

Step 2: Click About This Mac.

6 Best Ways to Fix Apple TV App Not Working on Mac

Step 3: Click Software Update.

6 Best Ways to Fix Apple TV App Not Working on Mac

If an update is available for your Mac, download and install it. Once your Mac restarts, relaunch the Apple TV app.

6. Check the Apple System Status Page

If the Apple TV app is still not working, it could be due to temporary downtime. Apple has a dedicated System Status page for checking service availability. Follow these steps:

1. Open your browser.

2. Go to apple.com/support/systemstatus.

3. Press Enter.

6 Best Ways to Fix Apple TV App Not Working on Mac

The Apple System Status page shows the status of various services.

6 Best Ways to Fix Apple TV App Not Working on Mac

Step 3: Look for Apple TV+ on the list.

6 Best Ways to Fix Apple TV App Not Working on Mac

The green dot indicates a functional service name. A red dot next to Apple TV+ means Apple is working to fix it. So you have to wait for the indicator to turn green and check the Apple TV+ app later.

Fix Apple TV Not Working on Mac

Apple TV offers new movies and TV shows every month. Follow these steps if the app stops working on your Mac. Share these solutions with others facing the same issue.

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