6 Best Ways to Fix Alexa Skills Not Working

6 Best Ways to Fix Alexa Skills Not Working

Apart from the usual features of an Amazon Echo speaker, one powerful tool that many users may not be aware of is Alexa Skills. After setting up your Echo speaker, you can access Alexa skills from both Amazon and third-party developers.

6 Best Ways to Fix Alexa Skills Not Working

An Alexa skill triggers a specific action when a word or phrase is spoken. For instance, you can have a skill that turns on your smart bulb upon arriving home or a skill that provides news updates every morning. However, there are instances when skills do not get triggered on your Echo speaker. If you’re facing this issue, here are the most effective ways to fix Alexa skills not working on your Echo speaker.

1. Ensure Your Echo Speaker Is Connected to the Internet

To perform most functions on an Echo speaker, you need a stable Wi-Fi connection. This includes executing Alexa Skills. So, it’s vital that your Echo speaker is connected and functional on Wi-Fi.

6 Best Ways to Fix Alexa Skills Not Working

To test this, use the wake phrase to activate Alexa on your speaker. Ask a query like “What’s the weather like?” If you don’t get a response, it could mean that your Echo speaker can’t access the internet.

2. Disable and Enable the Skill From the Alexa App

You can control all Alexa Skills on your Echo speaker using the Alexa app on your smartphone. A Skill may have been disabled without your knowledge or might be malfunctioning, in which case disabling and enabling it again can solve the issue. Here’s how you can do it:

Step 1: Open the Alexa app on your smartphone.

Step 2: Go to the More tab at the bottom of the screen.

6 Best Ways to Fix Alexa Skills Not Working

Step 3: Select the Skills & Games option.

6 Best Ways to Fix Alexa Skills Not Working

Step 4: Switch to the Your Skills section in the top-right corner.

6 Best Ways to Fix Alexa Skills Not Working

Step 5: Choose the Skill that is not working. If none of the skills are working, select each one consecutively.

6 Best Ways to Fix Alexa Skills Not Working

Step 6: Tap Disable Skill.

6 Best Ways to Fix Alexa Skills Not Working

Step 7: Tap on Disable when prompted.

6 Best Ways to Fix Alexa Skills Not Working

Step 8: Disable the skill and the app will take you to the Skill’s homepage. Then tap Enable To Use.

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6 Best Ways to Fix Alexa Skills Not Working

3. Use the Right Trigger Phrase for the Skill

Every Skill linked to Alexa has a trigger phrase. This means a Skill will be activated only when its trigger phrase is recited. You may be using an incorrect trigger phrase, which may prevent the Skill from getting initiated. Here’s how you can find the trigger phrase for a Skill. Step 1: Open the Alexa app on your smartphone. Step 2: Navigate to the More tab at the bottom of the screen.

6 Best Ways to Fix Alexa Skills Not Working

Step 3: Select the Skills & Games option.

6 Best Ways to Fix Alexa Skills Not Working

Step 4: Switch to Your Skills section in the top-right corner.

6 Best Ways to Fix Alexa Skills Not Working

Step 5: Identify the Skill that is not working. The trigger phrase for that skill will be listed below the name of that Skill.

6 Best Ways to Fix Alexa Skills Not Working

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4. Make Sure You’re Using the Profile in Which the Skill Is Installed

Many users may not know that an Echo speaker allows multiple profiles. You can create individual profiles for each family member. Installing a Skill on your primary profile does not install it on other profiles.

To switch to the primary profile with the installed Skill, follow these steps:

1. Open the Alexa app on your phone.

2. Go to the More tab at the bottom of the screen.

6 Best Ways to Fix Alexa Skills Not Working

Step 3: Tap Settings.

6 Best Ways to Fix Alexa Skills Not Working

Step 4: Select Your Profile & Family.

6 Best Ways to Fix Alexa Skills Not Working

This is where all profiles on your Echo speaker are listed. The profile at the top is your primary profile.

6 Best Ways to Fix Alexa Skills Not Working

Step 5: Use the wake word to trigger Alexa on your speaker.

Step 6: Say “Switch to X’s profile,” where X is the name associated with the primary profile.

Now, try using a Skill to see if it works as intended.

5. Unplug the Speaker and Plug It Back In

Have you tried the universal solution to most problems? Try unplugging and plugging the Echo speaker back in. Unplug the speaker from the wall outlet and wait for a while. Then, plug it back in.

6. Factory Reset the Echo Speaker

Even after trying all possible solutions, if Alexa Skills still don’t work, a factory reset is your last resort. This will allow you to set up your Echo speaker from scratch. The process to factory reset an Echo speaker varies depending on the model.

Follow Amazon’s official guide to reset an Echo device. Select the Echo speaker from the list and follow the instructions. The reset procedure typically involves pressing button combinations on your speaker.

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Up Your Skills With Alexa

Following these tips will help you get Alexa’s Skills back on track. Restore the cool and smart Skills you use regularly and automate your tasks with Alexa! You can also learn how to delete Alexa voice history from your Echo speaker for increased privacy.

6 Best Ways to Fix Alexa Skills Not Working

An Alexa skill triggers an action when a word or phrase is recited. You can have a skill that turns on your smart bulb when you get home or gives you news updates every morning. However, sometimes skills fail to get triggered on your Echo speaker. If this is happening to you, here are the best ways to fix Alexa skills not working on your Echo speaker.

1. Ensure Your Echo Speaker Is Connected to the Internet

An Echo speaker must be connected to a stable Wi-Fi network to perform functions, including executing Alexa Skills. Therefore, it is vital to ensure that the Wi-Fi network connected to your Echo speaker is functional.

6 Best Ways to Fix Alexa Skills Not Working

To test this, use the wake phrase to activate Alexa on your speaker. Ask a query like “What’s the weather?” If you don’t get a response, it means your Echo speaker can’t access the internet.

2. Disable and Enable the Skill From the Alexa App

All Skills on your Echo speaker can be controlled through the Alexa app on your smartphone. If a Skill is disabled or malfunctioning, you can disable and then enable it again. Here’s how:

Step 1: Open the Alexa app on your smartphone.

Step 2: Go to the More tab at the bottom of the screen.

6 Best Ways to Fix Alexa Skills Not Working

Step 3: Select the Skills & Games option.

6 Best Ways to Fix Alexa Skills Not Working

Step 4: Switch to Your Skills in the top-right corner.

6 Best Ways to Fix Alexa Skills Not Working

Step 5: Choose the Skill that is not working. If none of the skills are working, select each one consecutively.

6 Best Ways to Fix Alexa Skills Not Working

Step 6: Tap Disable Skill.

6 Best Ways to Fix Alexa Skills Not Working

Step 7: Tap Disable option again.

6 Best Ways to Fix Alexa Skills Not Working

Step 8: Once disabled, you will be taken back to the Skill’s homepage. Now, tap on Enable To Use.

6 Best Ways to Fix Alexa Skills Not Working

3. Use the Right Trigger Phrase for the Skill

Every Skill linked to Alexa has a trigger phrase. This means that a Skill will be activated only when its trigger phrase is recited. You may be using an incorrect trigger phrase, resulting in the Skill not getting initiated. Here’s how you can find the trigger phrase for a Skill.

Step 1: Open the Alexa app on your smartphone.

Step 2: Go to the More tab at the bottom of the screen.

6 Best Ways to Fix Alexa Skills Not Working

Step 3: Select the Skills & Games option.

6 Best Ways to Fix Alexa Skills Not Working

Step 4: Switch to the Your Skills section in the top-right corner.

6 Best Ways to Fix Alexa Skills Not Working

Step 5: Identify the Skill that is not working. The trigger phrase for that skill will be listed below the name of that Skill.

6 Best Ways to Fix Alexa Skills Not Working

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4. Make Sure You’re Using the Profile in Which the Skill Is Installed

Many users are unaware that multiple profiles can be set up on an Echo speaker. You can create individual profiles for each family member. Installing a Skill on your primary profile does not automatically install it on other profiles. To switch to the primary profile with the installed Skill, follow these steps:

1. Open the Alexa app on your phone.

2. Go to the More tab at the bottom of the screen.

6 Best Ways to Fix Alexa Skills Not Working

Step 3: Tap Settings.

6 Best Ways to Fix Alexa Skills Not Working

Step 4: Now, select Your Profile & Family.

6 Best Ways to Fix Alexa Skills Not Working

The profiles on your Echo speaker are listed here. The top profile is your primary profile.

6 Best Ways to Fix Alexa Skills Not Working

Step 5: Use the wake word to trigger Alexa on your speaker.

Step 6: Say “Switch to X’s profile” where X denotes the name associated with the primary profile.

Now, try using a Skill to see if it works as intended.

5. Unplug the Speaker and Plug It Back In

Haven’t tried the universal solution to all problems yet? Unplug and plug the Echo speaker back in. Unplug the speaker from the wall outlet and let it remain for a while. After a few minutes, plug it back into the wall outlet.

6. Factory Reset the Echo Speaker

Even after trying all possible solutions, if Alexa Skills still do not work, a factory reset is your last resort. This will allow you to set up your Echo speaker from scratch. The process to factory reset an Echo speaker differs based on the model or version you have.

Follow Amazon’s official guide to reset an Echo device. Choose the Echo speaker from the options and follow the instructions step-by-step. The reset procedure usually involves pressing button combinations on your speaker.

Up Your Skills With Alexa

These tips should help you improve Alexa’s Skills. Restore the skills you use regularly and automate your tasks with Alexa. You can also learn how to delete Alexa voice history from your Echo speaker for more privacy.

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