5 Best Ways to Fix Mac Wi-Fi Connected But Not Working

5 Best Ways to Fix Mac Wi-Fi Connected But Not Working

Sometimes, your Mac may connect to a Wi-Fi network but fails to open any site or run apps. It can be irritating, especially when you are sitting down to get work done. We have faced a similar issue, and different troubleshooting methods helped us rescue the situation. Read along to learn how to fix Mac Wi-Fi when connected but not working.

When Wi-Fi does not work despite being connected, it can be confusing. It gets even more problematic when Wi-Fi works perfectly fine on other devices like your smartphone or smart TV. So what’s going on with your Mac? Let’s find the cause and fix the issue.

1. Forget and Reconnect Wi-Fi

Before moving to advanced troubleshooting, try this simple trick. Forget and reconnect the Wi-Fi network on your Mac by following these steps:

1. Click the Apple icon in the menu bar.

2. Open System Preferences.

3. Go to the Network menu.

4. Remove the connected Wi-Fi network by clicking the – icon at the bottom.

5. Reconnect to the same Wi-Fi using the password from the Mac menu bar or Control Centre.

2. Connect to 5 GHz Wi-Fi Frequency

Users may experience difficulty connecting to the 2.4 GHz Wi-Fi frequency with the new macOS version. If your router supports dual-band Wi-Fi, choose the 5 GHz frequency instead. Additionally, connect other devices at home or in the office to the 5 GHz frequency when making the switch.

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3. Restart Mac

Sometimes a simple Mac reboot can troubleshoot the Wi-Fi connection. Restart Mac from the menu bar.

5 Best Ways to Fix Mac Wi-Fi Connected But Not Working

Add the Mac password again and check the internet connection on your Mac.

4. Disable iCloud Private Relay for Wi-Fi

With macOS Monterey, Apple has added iCloud Private Relay on Mac. Available for iCloud+ subscribers, iCloud Private Relay reroutes internet traffic on your Mac through an Apple server.

iCloud Private Relay works in Safari and Mail. If the Apple service is down, you might face internet issues on your Mac.

You can completely disable iCloud Private Relay on Mac or turn it off for the connected Wi-Fi. Here’s what you need to do.

Step 1: Use Command + Space keys and search for System Preferences.

Step 2: Open the System Preferences menu.

Step 3: Go to Network.

Step 4: Select your current Wi-Fi connection and disable iCloud Private Relay.

5 Best Ways to Fix Mac Wi-Fi Connected But Not Working

Reboot your Mac and try accessing the Internet again.

5. Remove All Wi-Fi Settings

This trick worked wonders for us. We deleted old network files and the Wi-Fi started working again on Mac. Follow the steps below.

Step 1: Click on the Wi-Fi icon in the menu bar.

Step 2: Disable Wi-Fi on your Mac.

Step 3: Open the Finder menu on Mac.

Step 4: Click on Go at the top and select Go To Folder.

5 Best Ways to Fix Mac Wi-Fi Connected But Not Working

Step 5: Enter the following and click Go.

5 Best Ways to Fix Mac Wi-Fi Connected But Not Working

Step 6: Open Finder to view network files.

Identify the following files:

– com.apple.airport.preferences.plist

– com.apple.network.identification.plist

– com.apple.wifi.message-tracer.plist

– NetworkInterfaces.plist

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– preferences.plist

To delete these files, copy and paste them onto the Mac desktop, then move them to the Trash.

5 Best Ways to Fix Mac Wi-Fi Connected But Not Working

Step 7: Move the files to Trash and clear Trash. Restart your Mac, and the system will create the relevant network files. Now, go to Wi-Fi in the menu bar and connect again. The Wi-Fi should work, and you can test internet speeds from fast.com.

Get Internet Connection Running on Your Mac

If all devices connected to the Wi-Fi network have internet speed problems, check and update the router’s firmware. Share your solution in the comments.

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