14 Ways to Fix Logitech Flow Not Working

Logitech Flow enables users to share a mouse or keyboard between multiple computers on the same Wi-Fi network. Setting up and using Logitech Flow is usually effortless. However, if you encounter issues with Logitech Flow, we can provide assistance. Here are various methods to troubleshoot Logitech Flow on Windows or Mac.

Users frequently encounter issues with Logitech Flow, specifically when it comes to finding other computers or compatibility between Mac and Windows. This post aims to resolve any problems you may have with Logitech Flow. Additionally, we provide a solution for fixing Logitech Flow not working on keyboards. Let’s get started.

1. Check if You Have Supported Devices

Logitech Flow is compatible with Windows and macOS. It can be used between two Windows computers, a Mac and Windows, or two Mac devices. You will need Windows 10+ and macOS 10.15 for Logitech Flow to function correctly.

To use the Flow feature, you must have a Logitech mouse that supports it. Compatible devices include M590, M720 Triathlon, MX Master 3, MX Master 2S, MX Ergo, MX Anywhere 2S, and M585. Once you have confirmed that your setup meets all the requirements, proceed with the following fix.

2. Restart Devices

If you have supported devices, restart the two computers before trying other fixes. Also, restart your Wi-Fi modem. Sometimes, restarting is enough to fix the issue.

To make Logitech Flow work, you need to enable it on both computers. Follow these steps to enable Flow:

1. Open the Logi Options+ app on your first computer.

2. Click on your mouse. If it’s not connected to the computer, pair it first.

Step 3: Click on Flow from the left side and enable the toggle next to Flow at the top. If it’s already on, turn it off and enable it again.

4. Connect to the Same Wi-Fi Network

Logitech Flow requires both devices to be connected to the same Wi-Fi network. Check the network connection on both computers and ensure they are on the same Wi-Fi channel, either 2.4Ghz or 5Ghz.

5. Update the App

Logitech Flow may stop working due to a bug in the official app. Check for an update and install it promptly. Open the Logitech app on your computer and click Settings, then Check for updates.

6. Use a Unifying Receiver on One Device

For many Logitech users, using the unifying receiver on one computer and Bluetooth on another magically fixed the issue of Logitech Flow not working between Mac and Windows. Basically, do not connect both devices using Bluetooth.

7. Use Right Software

Logitech has two software – Logitech Options and Logitech Options+. Use the same app on both devices. If you are using Logitech Options, install the Logi Options+ app. If you are on Logi Options+, uninstall it and try installing the older Logitech Options app on both devices.

8. Change Wi-Fi to Private (Windows)

If Logitech Flow is not working on Windows, make your Wi-Fi network private. Your home network should be private only, but it might have changed accidentally. Follow these steps to make the Wi-Fi network private on a Windows PC.

Step 1: Go to Settings, then Network & internet. Select Wi-Fi.

Step 2: Click on your Wi-Fi network.

Step 3: Select Private network under Network profile type.

Resetting network settings on Windows can have a significant impact on your system. Understanding the process and its benefits is crucial. If you’re experiencing network connectivity issues or slow internet speeds, resetting your network settings may be the solution. This powerful feature allows you to refresh your network configuration and eliminate any problematic settings. However, before you proceed, it’s crucial to back up your network data and settings. Resetting network settings removes all personalized configurations, including Wi-Fi passwords and VPN settings. Once you reset your network settings, you’ll need to reconfigure your network connections and enter your Wi-Fi password again. It’s worth mentioning that resetting network settings is not a guaranteed fix for all network issues, but it can be a helpful troubleshooting step. If you’re unsure about performing this action, it’s important to seek professional advice. Additionally, keeping your system up to date and regularly cleaning your network components can help maintain a stable network connection.

9. Allow Logitech App in Firewall Settings (Windows)

Next, ensure that the Logitech app is allowed in the Firewall settings on your Windows PC. Follow these steps:

Step 1: Type Windows Security in Windows search. Click on it in the search results.

Step 2: Click ‘Firewall & network protection’ and then ‘Allow an app through firewall’.

Click on Change Settings and find LogiOptionsMgr.EX or Log Options+ Agent. Check the box on the left for Private and Public.

Step 4: Similarly, do the same on another computer if you are trying to use Logitech Flow between two Windows computers.

Step 5: Restart both computers.

Using a VPN on either computer? Turn it off to check if Logitech Flow works properly.

11. Install Set Point (Windows)

To make Logitech Flow detect other computers, install SetPoint from Logitech.

Step 1: Open the SetPoint page and click Download.

Step 2: Install the software on your computer by following the on-screen instructions. Step 3: Restart your computer and try using the Logitech Flow.

12. Reset Flow

Before reinstalling the app, reset Flow on both computers. This action will remove the computer from the Flow network, and you will need to reconnect to it.

Step 1: Open the Logi Options app and choose your mouse.

Step 2: Click on Flow, then More Settings at the top.

Step 3: Click on Reset.

In the context of this task, you can eliminate the repeated words “Step” and “Click on” to make the instruction more concise and efficient.

Final version: 3: Reset.

13. Reinstall Logitech App

Finally, reinstall the Logitech app on both computers. Uninstall the app first, then reinstall it. Reinstalling resolves permission issues or errors that may occur during the installation process.

14. Use the Mouse Without Borders App

If Logitech Flow still doesn’t work after following the above fixes, try using the Mouse without the Borders app from Microsoft instead. However, please remember that this app only works on Windows computers. If the app doesn’t work, learn how to fix Mouse without Borders app not working.

To optimize the text, I would make the following revisions:

– Deactivate any network bridge for your virtual machine.

– Forget the currently connected Wi-Fi network and reconnect.

– If Logi Flow keeps disconnecting, open the Logitech app. Then, open Task Manager (Windows) and stop the Logi Agent or Log Options Agent. Return to the Logitech app, and you will see a message asking if you want to start the agent. Select yes.

– Please note that dragging files is not supported in Logitech Flow. You can only move them between computers using Copy and Paste.

Bonus Tip: Logitech Flow for Keyboard Not Working

If the Logitech Flow keyboard isn’t following the mouse or Flow isn’t working, try these fixes:

– Make sure you’re using a compatible keyboard: MX keys, Ergo K860 wireless keyboard, K380, Logitech Craft, K375s, or K780.

– Connect your MacBook to slot 1 on the keyboard and your Windows PC to slot 2. Then enable Flow for the keyboard.

– Open the Logitech app, select your mouse, and click on Flow in the sidebar. Go to More settings and enable the Link Keyboard On option. This setting needs to be on for the keyboard to follow the mouse.

Go With the Flow

Using the fixes above, the Logitech Flow issue should be resolved. For a new mouse, check out the best mouse with programmable buttons. Also, check the top wireless mouse for work.