12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

Wi-Fi is essential for an Amazon Echo speaker to interact with you. Without Wi-Fi, an Echo acts as a basic Bluetooth speaker, losing its advanced features. So, if your Echo Dot won’t connect to Wi-Fi, it’s a problem.

Unfortunately, some Amazon Echo, Echo Dot, or Echo Plus owners are experiencing issues connecting to a Wi-Fi network. Even when connected, it frequently disconnects. If your Alexa won’t connect to Wi-Fi after multiple attempts, we’ll help you fix the issue.

Why Won’t My Alexa Connect to Wi-Fi

It can be difficult to identify the specific issue preventing your Echo speaker from connecting to Wi-Fi. The problem could lie with the setup process, your Wi-Fi router, or even the Alexa app. That’s why we’ve provided comprehensive solutions to address all potential aspects of the issue.

We have 12 fixes available to help resolve the problem, starting with the simplest yet most effective solution.

1. Restart Wi-Fi Router and Echo

The picture should be available on every gadget as a reminder to try it first before proceeding to other fixes.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

A simple reboot can fix anything. Switch off and unplug your Wi-Fi modem and Echo unit to restart them. Hopefully, they will connect after that. This is also the first solution you should try if your Echo Dot won’t connect to Wi-Fi during setup.

2. Ensure You Set Up the Echo Properly

Setting up an Echo unit can be challenging if the Wi-Fi setup becomes problematic. We suggest performing the Echo setup first.

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12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

If you’re having trouble setting it up, check our guide for solutions to fix Echo setup problems. Also, note that you might need to start the setup process again if your Echo won’t connect to a new Wi-Fi network.

Some users have multiple Wi-Fi networks. If you have linked your Echo to multiple networks, make sure it’s connected to the closest one for a stable connection. This also applies if you have a dual-band Wi-Fi setup.

To check the currently connected Wi-Fi network on your Echo device, follow these steps:

Step 1: Open the Alexa app and tap on Devices at the bottom. Then select Echo & Alexa and choose your Echo.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

Step 3: Go to the Echo device settings and confirm the Wi-Fi name under Wi-Fi network.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

Unfortunately, you cannot select the ‘Forget a Wi-Fi network’ option in the Alexa app. To connect to a new network, you must either turn off the router, change its password, reset your Echo, or restart the setup process. This is necessary if Alexa is unable to connect to the internet on your current network.

Entering the wrong password is often why the Echo won’t connect to Wi-Fi. Did you recently change the Wi-Fi password? If yes, update the password in your Echo. Go to your Echo device settings in the Alexa app and tap on Change next to Wi-Fi. Then follow the on-screen instructions to set up Wi-Fi.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue 12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

Try accessing the Echo using voice commands to see if it works.

5. Delete Saved Passwords on Amazon

To facilitate device switching, Amazon stores your Wi-Fi passwords. However, this may cause connectivity issues when connecting to a new network on your Echo device. To resolve this, delete the password from Amazon and perform the Wi-Fi setup on the Alexa app again. To delete saved passwords, follow these steps:

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– Step 1: Open the Amazon website and click on Manage Your Content and Devices under your name.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

Step 2: Click Preferences at the top.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

Step 3: In Preferences, click the down arrow next to Saved Wi-Fi Passwords and delete your saved Wi-Fi passwords.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

6. Unhide Wi-Fi Network

Hidden networks can often have connectivity issues with Echo devices. If your Wi-Fi is hidden, try unhiding the network before attempting to connect it to your Echo.

7. Remove Wi-Fi Extenders

The primary purpose of extenders is to increase Wi-Fi range. However, using them with the Echo may not always work well.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

To optimize your Echo’s performance, connect it directly to your Wi-Fi router instead of using a Wi-Fi extender. If the Echo is too far away, try moving either the speaker or the Echo Show closer to the router.

If your Wi-Fi password contains complex or special characters, some Echo devices may have trouble with it. Although this shouldn’t be the case with any smart gadget, it’s possible that the Echo is temporarily affected too.

For now, we recommend changing your Wi-Fi password to one that doesn’t include special characters like asterisks (*) and then updating it in the Alexa app.

9. Update the Alexa App

Using an old Alexa app could be the cause of Wi-Fi disruptions. Updating the app should fix the Wi-Fi bugs. Try that.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

Once you update the app, open it and check if your Echo connects automatically.

10. Change the Wi-Fi Frequency Band

The Echo connects to both Wi-Fi bands (2.4GHz and 5 GHz), but switching to the 2.4GHz one is sometimes helpful. It’s more compatible with smaller devices and has a higher range.

So, define both bands from your router settings and connect the phone and Echo to the same band.

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Always connect your Echo Dot or any speaker with the provided power adapter and cable. Do not connect it via a USB input of your TV or a direct USB socket from another device.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

It is generally best to use the original accessories and cables that came with the product for optimal compatibility. If you use a third-party adapter, you may encounter compatibility issues and your Echo may not work correctly.

12. Reset Your Echo Device

If nothing helps, you may have to reset your Echo. Resetting the device will delete all settings and restore it to the factory version.

12 Ways to Fix Amazon Echo Not Connecting to Wi-Fi Issue

When setting up the device again, make sure to follow all the previously mentioned Wi-Fi network steps.

All’s Well That Ends Well

Using a smart speaker is no fun if your Echo Dot can’t connect to Wi-Fi. Unfortunately, it’s hard to know exactly what the problem is when setting it up or after the setup. Hopefully, one of the above solutions solved the issue for you.

If you have another trick, please share it with us in the comments below. We’ll add it here to help others.

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