11 Ways to Fix iPhone Live Photos Not Working

11 Ways to Fix iPhone Live Photos Not Working

Live Photos not working on iPhone? Can’t capture or preview Live Photos? Find out how to fix it in this post.

11 Ways to Fix iPhone Live Photos Not Working

Live Photos are enhanced versions of regular photos that capture 1.5 seconds of video before and after the photo. They are essentially tiny videos that you can play or view key photos in. Use the following steps to troubleshoot Live Photos on your iPhone.

1. Restart iPhone

If Live Photos aren’t working on your iPhone, the first step is to restart your device. This simple solution often restores the functionality of Live Photos. Here’s how:

Step 1: Depending on your device model, follow these steps to turn off your iPhone:

– For iPhone SE 1st gen, 5s, 5c, and 5: Long-press the top button.

– For iPhone SE 2nd gen onwards, 7, and 8: Long-press the side button.

– For iPhone X and above: Long-press the power and any volume button simultaneously.

Step 2: Hold and drag the slider till the end.

11 Ways to Fix iPhone Live Photos Not Working

Step 3: Hold and press the power button until your device powers back on.

2. Long-Press to Play

When viewing Live Photos in the Photos app, they won’t start playing automatically. So, hold the screen or long-press on the Live Photo to play it.

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3. Enable Live Photo Preview

If the Live Photo preview isn’t working, check if the Live Photos button is turned off. Open the Live Photo in the Apple Photos app and look for the Live button at the top-left corner. If the Live Photos icon has a bar on it, that means the Live Photos preview is turned off. To turn it back on, tap on the Live button and select Live. Then, long-press on the photo to start playing it.

11 Ways to Fix iPhone Live Photos Not Working

4. Turn off Reduced Motion

One of the fixes that has resolved the issue of Live Photos not working on iPhone is to turn off the Reduced Motion accessibility setting. Here’s how:

1: Open Settings on your iPhone.

2: Go to Accessibility, then Motion.

11 Ways to Fix iPhone Live Photos Not Working

Step 3: Turn off the toggle for Reduce motion.

11 Ways to Fix iPhone Live Photos Not Working

Step 4: Restart your iPhone and try to play the Live Photo.

Tip: On older iPhones, go to Settings > General > Accessibility and disable Reduce Motion.

5. Turn off Touch Accommodation

If Live Photos aren’t functioning on your iPhone, disable the Touch Accommodations accessibility setting. Like Reduced motion, this setting can impede Live Photos. To do this:

Step 1: Open iPhone Settings, go to Accessibility, and choose Touch.

11 Ways to Fix iPhone Live Photos Not Working

Step 2: Tap Touch Accommodations and turn it off.

11 Ways to Fix iPhone Live Photos Not Working

6. Disable Low Power Mode

One setting that affects Live Photos is the Low Power mode of your iPhone. Disable it, and the Live Photos will play normally. Go to Settings, then Battery, and turn off Low Power Mode.

11 Ways to Fix iPhone Live Photos Not Working

When Low Power mode is enabled on your iPhone, the Battery icon will appear yellow.

7. Change Orientation

If you changed the orientation of your Live Photo, especially while exporting, change it back to fix the problem of iPhone Live Photos not working.

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8. Enable Live Photos While Taking Photo

If the Live Photo icon is missing from your photos, it’s likely that the feature is disabled on your iPhone. This means that your iPhone is capturing regular photos instead of Live Photos.

To enable Live Photos, open the Camera app and make sure there’s no bar on the Live Photos icon at the top. If there is a bar, it means Live Photos is disabled. Tap the icon to enable Live Photos.

11 Ways to Fix iPhone Live Photos Not Working

If the Live Photos feature keeps turning off on your iPhone, you need to disable Preserve Live Photos in Camera Settings. Here’s how:

Step 1: Open iPhone Settings > Camera and tap Preserve Settings.

11 Ways to Fix iPhone Live Photos Not Working

Step 2: Turn off the toggle next to Live Photo.

11 Ways to Fix iPhone Live Photos Not Working

9. Update Software

Try updating the software on your iPhone. A bug in your current iOS software may be preventing Live Photos from working. Updating your phone’s software should fix the issue.

Go to Settings > General > Software Update to check for updates on your iPhone.

11 Ways to Fix iPhone Live Photos Not Working

10. Send Live Photos via Apple Apps

If you try to send Live Photos to non-Apple apps, they will appear as still pictures. Live Photos only work with Apple apps like iMessage and AirDrop. To send Live Photos through non-Apple apps, convert them to videos by opening the Live Photo in the Photos app, tapping the three-dot icon, and selecting Save as Video. Then, share the video with any user using any app.

11 Ways to Fix iPhone Live Photos Not Working

11. Reset Settings

If Live Photos don’t work on your iPhone, reset the settings. Resetting all settings will fix any setting that’s causing Live Photos to not work, but it will also undo any customizations you’ve made. Here’s how to do it: Go to iPhone Settings > General > ‘Transfer or Reset iPhone’ > Reset > Reset All Settings.

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11 Ways to Fix iPhone Live Photos Not Working

Bonus: Live Photos Sound Not Working

If your Live Photo doesn’t have sound, check the physical Mute button on your iPhone. If it’s orange, your iPhone is muted. Move the switch up to unmute and enable sounds, including Live Photo sound.

If your iPhone isn’t muted, here’s another way to fix the sound issue in Live Photos:

– Open the Live Photo in the Apple Photos app and tap Edit.

– Tap the Live icon and make sure the Sound icon at the top is not muted. If it is, tap it to enable sound for the Live Photo. Save the changes by tapping Done.

11 Ways to Fix iPhone Live Photos Not Working

Save and Share Live Photos

That’s it! You can fix Live Photos not working on your iPhone. Before you go, learn how to convert Live Photos into a GIF. Also, know how to share Live Photos on Instagram.

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