10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

Microsoft Teams is integral for many companies and organizations, especially those using Microsoft Azure and Office. However, some users are unable to view or update their Status, and others encounter the Status Unknown error.

10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

Status is important in a formal setting. It informs employees of someone’s availability, such as being busy, in a meeting, or on a call. By setting a visible status, team members can communicate effectively and choose the right time for communication. This feature allows messages to be drafted with urgency indicators. Overall, despite its small size, the status feature plays a significant role.

1. Try Teams Web or Mobile

Microsoft Teams is available on popular platforms like desktop, web browsers, and mobile apps for Android and iOS. If you can’t view status correctly on one platform, try another for immediate respite. Once you’ve completed the task, try one of the following solutions to fix the Teams’ Status Unknown or Status missing error.

2. Reset Status

If the problem is not widespread and happening to one user only, ask them to reset the status. They can do it from the same menu where they set a status.

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10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

3. Select Teams Only Option

Microsoft Teams offers a Coexistence Mode option for users who transitioned from Skype for Business and want to work alongside Teams users. By default, this mode is set to Islands. To change the setting, go to the Teams upgrade section in the Microsoft Teams Admin Center and select Teams only from the coexistence mode drop-down menu. After restarting Teams, check if the status is now displayed correctly.

4. Uncheck Register Teams as the Chat App for Office

Conflict could occur if Teams is set as the default chat app for Office users. In this case, Teams imports Status from Office Suite, which can lead to the issue of Status Unknown or missing.

Step 1: To resolve this, click on your profile avatar and select Settings.

10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

In Step 2, go to the General tab and uncheck ‘Register Teams as the chat app for Office’ in the left sidebar. If it’s already unchecked, try enabling it instead to sync Status correctly.

10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

5. Delete Settings Files

Resetting the Teams app requires following a few simple steps. You will need to sign back into Teams and adjust your preferences after resetting, but all cloud-stored data will remain intact. The settings for Microsoft Teams are saved in the settings.json file, which can be deleted to prompt Teams to generate a new file.

Step 1: Open File Explorer by pressing Windows key+E and quickly navigate to the file folder by entering the following address: %appdata%\Microsoft\teams. If you encounter an error, ensure that Hidden items is selected under the View tab of File Explorer.

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10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

Step 2: Delete the ‘settings.json’ file. Take a backup of the file by copying it to the desktop.

10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

6. Sign Back In

Now, you have made and tried changes using the solutions above. This could help solve Status not working or Status Unknown errors.

10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

One may find the option under the profile logo menu.

7. Multiple Teams Accounts

If you have multiple teams accounts signed in, it can cause a conflict. Sign out from all accounts and sign in to the one you need to use or where Status is not showing.

8. Clear Cache for the Microsoft Teams App

Cache is often responsible for causing errors in all apps, including Teams. Clearing cache files will sign you out but won’t result in data loss.

Step 1: Close Teams app by clicking the cross button.

Step 2: Open File Explorer again (Windows key+E) and paste the address below in the search bar.

%appdata%\Microsoft\teams

Step 3: Delete the files and folders below.

10 Best Ways to Fix Microsoft Teams Not Showing Status on Windows 10

Review the provided text and eliminate any redundant words or phrases to make the content more concise and impactful.

  • application cache
  • blob_storage
  • Cache
  • databases
  • GPUcache
  • IndexedDB
  • Local Storage
  • tmpdelete teams cache files

Step 4: Reboot your computer and launch the Teams app again. Can you view the status correctly?

9. Clean Reinstall

Some old system or installation files may have gotten corrupted, leading to the Status not showing error. In this case, reinstalling the app is necessary. Use Revo Uninstaller to uninstall Teams and its leftover files. Then, download and install a fresh copy from Microsoft.

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10. Update Microsoft Teams and Windows

Keeping your Windows OS and Microsoft Teams app updated will install the latest patches for any bug fixes. The Status Unknown or missing error is not new, and in the past, Microsoft has acknowledged the issue. However, it continues to plague the users. Hopefully, it will be resolved soon if it is still something on their end.

Status Can Be Helpful

Microsoft Teams is a sensible tool that consolidates chats from all other Microsoft Office apps. Initially, it faced integration issues with the larger Office ecosystem, but most bugs have been addressed and it now functions as intended. Though occasional hiccups are expected, overall, the app performs well. We hope you can now view statuses accurately in Microsoft Teams.

Next up: Interested in enhancing your video calls on Teams? Learn how to add or remove filters.

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