A Complete Guide to Fixing Instagram Messages Not Sending

A Complete Guide to Fixing Instagram Messages Not Sending

We all love sharing memes, Reels, and reactions on Instagram via direct messages. However, it can be disappointing if the message takes forever to send. If you can relate to this problem, you’re in the right place. In this guide, we want to show you ways to fix Instagram Messages not sending on iPhone and Android.

A Complete Guide to Fixing Instagram Messages Not Sending

We experienced the issue ourselves, so we compiled several methods to resolve it. As a result, we outlined sixteen tried and tested methods to fix Instagram messages not sending on iPhone and Android. But let’s first try to understand the problem better.

Why Can’t I Send Messages on Instagram

There are several reasons why you may not be able to send messages on Instagram. Some of these reasons include:

– Instagram downtime.

– Slow internet connection.

– A bug affecting the Instagram app.

– Being blocked by the person you are trying to message.

– Using an outdated app version.

While these are some possible reasons, it is difficult to determine the exact cause. Nevertheless, resolving the issue can be relatively simple. Here’s what you can do.

Instagram Messages Not Working: 15 Ways to Fix the Issue

Here are fifteen ways to fix the issue of Instagram messages not sending.

1. Start by checking your internet connection on your phone.

2. Ensure that you have a functional internet connection.

3. Update your Instagram app.

4. Restart your phone.

5. Clear the cache and data of the Instagram app.

6. Check if you have the latest version of iOS or Android.

7. Disable any VPN or proxy settings on your phone.

8. Force stop the Instagram app and then reopen it.

9. Sign out of your Instagram account and then sign back in.

10. Delete and reinstall the Instagram app.

11. Check if there are any app updates available for your device.

12. Disable any ad-blockers or content blockers on your phone.

13. Reset network settings on your phone.

14. Contact Instagram support for further assistance.

15. Consider using an alternative messaging app temporarily.

By following these steps, you can troubleshoot and fix the issue of Instagram messages not sending easily.

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1. Check the Internet Connection

It’s impossible to use Instagram without an active internet connection. If you can’t view photos and videos on your IG timeline or send direct messages, the problem is most likely connectivity-related.

A Complete Guide to Fixing Instagram Messages Not Sending

Put your phone in Airplane mode and turn it off after a few seconds. This will refresh your device’s internet connection. If the issue continues, check if your router is working properly. For cellular data, ensure that you have an active internet connection in a region with strong network strength and reception.

2. Try Messaging Another Instagram Account

If you can’t resolve the issue using the methods mentioned above, you can check if Instagram messages aren’t being sent to just one person. This might occur if the user has deactivated or deleted their Instagram account, and the changes haven’t been updated yet. So, try sending a message to another Instagram account to see if the issue is limited to a specific account.

3. Ask People to DM You

If you cannot message someone on Instagram, try asking them to message you instead. This works when starting a new conversation is difficult. If this does not fix the problem, try other methods.

4. Relaunch Instagram

Restarting the Instagram app can refresh it and potentially resolve issues with sending messages. Here’s how you can do it:

Step 1: Open the multi-tasking window on your smartphone. If you don’t have a dedicated button, drag it upwards from your home screen.

Step 2: Swipe up to close the app and open it again from your App Library.

5. Disable Data Saver on Instagram

Instagram has a built-in data saver toggle that reduces cellular data consumption. However, if you cannot send messages while using the app, it is recommended to turn this toggle off and give Instagram unrestricted internet access.

Step 1: Open the Instagram app and tap the menu button in the Profile tab.

Step 2: Tap Settings.

A Complete Guide to Fixing Instagram Messages Not Sending A Complete Guide to Fixing Instagram Messages Not Sending

Step 3: Tap Account.

Step 4: Tap Data Usage.

Step 5: Turn off toggle for ‘Use less mobile data’.

6. Sign Out and Sign in to Instagram

Signing out of Instagram closes the current active session on your device. When you log in again, a new session starts and may resolve the issue. Check if you can send messages from your account by following these steps:

Step 1: Open the Instagram app and go to the Profile tab.

Step 2: Tap the menu button and select Settings.

A Complete Guide to Fixing Instagram Messages Not Sending A Complete Guide to Fixing Instagram Messages Not Sending

Step 3: Tap Log Out.

A Complete Guide to Fixing Instagram Messages Not Sending

Logging out of Instagram will allow you to sign in again and check if you can send messages. If not, try the next method.

7. Update Instagram

The snag could be due to a bug or in-app malfunction. Instagram promptly corrects these errors, and sometimes the fixes are shipped with a new app version. You might need to install the updated Instagram app to fix the bug preventing you from sending direct messages. Update Instagram on your device to check if that fixes the DM issue.

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Step 1: Tap the link below to update the app based on your device.

Step 2: Tap Update and wait for the latest Instagram version to download and update.

A Complete Guide to Fixing Instagram Messages Not Sending

8. You’ve Been Blocked, Maybe

If your internet is working correctly and the Instagram app is functioning properly, the issue may not be on your end. If you are unable to send direct messages to a user, there are two possibilities to consider. First, the user may have restricted DMs through their account’s privacy settings.

A Complete Guide to Fixing Instagram Messages Not Sending

Secondly, the person has blocked you. When blocked on Instagram, you may be unable to send direct messages. We have a guide explaining how to know if someone blocked you on Instagram. You should also read more about what happens when you’ve been blocked on IG.

9. Use a VPN

This trick is for Instagram users who cannot initiate a DM conversation. If you tried sending a first-time DM on Instagram, but it does not go through, a VPN might help. Here’s how it works. First, close Instagram, launch the VPN app, and turn on the VPN connection. Now, relaunch Instagram and try sending the DM again. You do not need to have the VPN on at all times. A VPN helps to get you in the door. You can continue the conversation and send subsequent messages with or without the VPN.

A Complete Guide to Fixing Instagram Messages Not Sending

A free VPN is sufficient for this purpose. We have reviewed some great Android VPN apps for iOS devices that are fast, secure, and offer free plans/subscriptions to help you send DMs on Instagram.

10. Check Instagram Server Status

The servers powering Instagram occasionally go offline, causing the app or some features (like direct messaging) to stop working. This has happened before and will likely happen again. You can use tools like DownDetector to check if the Instagram servers are online and if other users are also having difficulties. Check Instagram status with Down Detector.

11. Wait It Out if You Can’t Send Messages for 7 Days on Instagram

Instagram limits the number of direct messages you can send, especially to users you don’t follow, as a spam-prevention measure. Sending 30 to 100 DMs in a short time could result in a temporary ban, typically lasting 24 hours. Since there’s no official policy on DM limits, it’s advised to stay within this range to avoid getting banned. If you’ve been restricted, waiting it out is usually the only option, unless you’re confident it was a mistake, in which case troubleshooting might help.

12. Clear Instagram Cache

A cache is temporary data that applications store on your local storage. It allows apps to load certain elements quickly, rather than downloading them every time you open the app.

However, a cache can cause issues, as some data can contain bugs that prevent you from sending messages on Instagram. Clearing the cache regularly is a good practice. You can also refer to our guide on clearing cache on Instagram for more information.

Note: Clearing the cache is only possible on Android devices. iPhone users can skip this step.

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Step 1: Long-press the Instagram app and select App info.

Step 2: Clear Data.

A Complete Guide to Fixing Instagram Messages Not Sending A Complete Guide to Fixing Instagram Messages Not Sending

Step 3: Tap Clear cache and select OK to confirm.

A Complete Guide to Fixing Instagram Messages Not Sending A Complete Guide to Fixing Instagram Messages Not Sending

13. Reinstall Instagram

Reinstalling Instagram allows you to start fresh, clearing all previous settings. This increases the likelihood of sending messages without any issues on a new version of the app.

Step 1: Long-press Instagram’s icon on the home screen. Step 2: Tap Delete App on iPhone or Uninstall on Android, and confirm the deletion.

A Complete Guide to Fixing Instagram Messages Not Sending A Complete Guide to Fixing Instagram Messages Not Sending

Step 3: Reinstall the app using the links below.

14. Use Instagram Web

Instead of the app, you can use Instagram on your web browser. If the app is buggy and you can’t upload your story, there’s a good chance the web version will work. Access the Instagram web using the link below.

15. Contact Instagram Support

You can report any bug on the Instagram app to the developers, and they will take note and get back to you. They quickly respond to such reports. Here’s how to report the issue of Instagram messages not sending. Step 1: Tap the menu button on the Profile tab. Step 2: Tap Settings.

A Complete Guide to Fixing Instagram Messages Not Sending A Complete Guide to Fixing Instagram Messages Not Sending

Step 3: Tap Help and then tap ‘Report a Problem’.

A Complete Guide to Fixing Instagram Messages Not Sending A Complete Guide to Fixing Instagram Messages Not Sending

Review:

Step 4: Tap ‘Report a Problem Without Shaking.’

Step 5: Tap ‘Include and Continue’ to add logs for better problem understanding.

A Complete Guide to Fixing Instagram Messages Not Sending A Complete Guide to Fixing Instagram Messages Not Sending

Step 6: Explain the problem briefly and tap Send.

A Complete Guide to Fixing Instagram Messages Not Sending

If you can’t send messages on the Instagram app, here’s what you need to know. For additional information, consult the FAQ section below.

FAQs on IG Messages Not Sending

1. Can you enable message request notifications on Instagram?

No, you cannot enable message request notifications on Instagram.

2. My Instagram message is stuck on sending. What should I do?

You can try refreshing the app or checking your internet connection.

Message on Instagram Without Issues

We hope this article helped you resolve the problem of sending messages on Instagram without any issues. While other areas of Instagram are being consistently updated with new features, we also hope that Messenger receives more features. This will allow us to continue conversations on Instagram without having to switch to another app due to the lack of text message-centric features.

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