7 Best Ways to Fix OneDrive Personal Vault Not Showing on Windows 10 Error

7 Best Ways to Fix OneDrive Personal Vault Not Showing on Windows 10 Error

Personal Vault offers a secure folder and a protected area inside OneDrive for saving important files. 2FA adds an extra layer of security to OneDrive. However, some Windows users have been experiencing issues with accessing the Personal Vault folder. Although your data and files inside Personal Vault are secure, the shortcut to access it in OneDrive is missing. You can identify a folder shortcut in Windows by the presence of a curved arrow on the icon.

That’s because it is a link to an encrypted area on your drive. Now, let’s understand why this is happening and how we can restore the shortcut to Personal Vault folder and access the files stored inside.

1. Access From Another Device

OneDrive works on desktop, mobile, and the web. Personal Vault works on these platforms as well. If you can’t access it on one device, try accessing it on another. Open OneDrive on your phone to quickly access Personal Vault.

2. Accessible From OneDrive Folder Only

The Personal Vault folder can only be accessed within the OneDrive folder. For security reasons, it is not visible in the File Explorer sidebar. You can access other folders within OneDrive, but not the Personal Vault.

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7 Best Ways to Fix OneDrive Personal Vault Not Showing on Windows 10 Error

Personal Vault and its content won’t appear in searches performed in File Explorer, Windows Search, or other apps.

3. Set Up Personal Vault, Again

If you disabled Personal Vault by mistake or if someone else had access to your Microsoft account or Windows computer, you will need to set it up again. Otherwise, it is a good idea to either set up the Personal Vault folder from scratch or disable/enable the feature to troubleshoot the missing Personal Vault folder shortcut error. Move all files and folders from Personal Vault to OneDrive or a local drive. As mentioned before, you can access files stored in Personal Vault from a different device, such as your smartphone, in order to transfer the data elsewhere.

4. Personal Vault Folder Moved

You can’t delete or move the Personal Vault folder or its shortcut. However, you can relocate it within OneDrive. Have you misplaced the Personal Vault folder inside another folder?

7 Best Ways to Fix OneDrive Personal Vault Not Showing on Windows 10 Error

Earlier, it was mentioned that Personal Vault cannot be searched for because it is not indexed. Therefore, you need to manually check each folder to find it. Once you locate it, use the cut (Ctrl+X) and paste (Ctrl+V) commands to move it to the main OneDrive folder.

5. Run SFC and DISM

The SFC scan will identify and fix corrupt or missing system files. A core system file necessary for Personal Vault’s functionality may be causing this issue.

DISM command is used to service the Windows image and can be utilized if the SFC command fails to repair a corrupt file.

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Step 1: Press Windows key+S to open Windows Search, then search for Command Prompt. Click on ‘Run as administrator’ to open CMD with admin rights.

7 Best Ways to Fix OneDrive Personal Vault Not Showing on Windows 10 Error

Step 2: Give the below commands, one at a time, and wait for the first command to finish before giving the next.

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

7 Best Ways to Fix OneDrive Personal Vault Not Showing on Windows 10 Error

Check if you can view Personal Vault folder in OneDrive.

6. Repair OneDrive App

Resetting the OneDrive app will not result in data loss. If you can’t view the Personal Vault folder in OneDrive, resetting the app may help. Note that OneDrive will resync all files, which may take time depending on the amount of data and internet speed.

Step 1: Press Windows key+R to open the Run prompt and type the command: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

7 Best Ways to Fix OneDrive Personal Vault Not Showing on Windows 10 Error

7. Reinstall OneDrive App

We recommend a clean reinstall to remove any corrupt or leftover files. Otherwise, you may continue facing the same error even after reinstalling.

To do this, use Revo Uninstaller to uninstall difficult apps and delete all leftover files, including registry entries.

Download and install the latest version of OneDrive.

Keep It Personal

Using OneDrive is helpful for Microsoft 365 users. There may be occasional hiccups while using any cloud storage app, but they are easily fixable. Be patient and try different troubleshooting steps until the problem is resolved. Let us know if you found another way to fix the issue in the comments section below.

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