7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

Microsoft is making a comeback in the browser game with Microsoft Edge. In recent months, they have added innovative features such as vertical tabs, Edge Collections, Sleeping tabs, and more. However, there is a sacrifice in reliability. The browser frequently throws the ‘Hmm We can’t reach this page’ error. Let’s troubleshoot it.

There are many positive aspects to Microsoft’s Chromium-based Edge browser. Some members of the GT team have already switched from Google Chrome to Microsoft Edge. However, small issues like the ‘can’t reach this page’ error may remind you of the Internet Explorer days.

1. Check Internet Connection

We know it’s important to check your internet connection for a flawless browsing experience in Microsoft Edge. Open the Settings app on your computer (Use Windows + I keys) and go to the Network & Internet menu. Make sure it displays the ‘You are connected to Internet’ message. If there is a problem, try resetting the router or contact your local ISP. While you’re at it, try connecting to the 5.0Ghz frequency and ditch the 2.4Ghz one. You can also open tabs in other browsers to confirm an active internet connection.

2. Run the Built-In Internet Troubleshooter

Are the other devices on the same internet connection working? Then, troubleshoot the internet connection on your computer. Microsoft offers a built-in internet troubleshooter to fix internet connectivity on the PC. Here’s how to use it:

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1. Open the Settings app on your computer.

2. Go to Update & Security > Troubleshoot > Additional troubleshooters.

3. Select Internet Connections under the Getup and running menu.

7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

Step 4: Run the troubleshooter and select Troubleshoot my connection to the internet option.

7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

The OS will run the troubleshooter and fix any internet-related issue on the computer.

3. Disable IPv6

When connecting to a website on your computer, it will first search for the IPv6 address. If it’s not available, it will then search for IPv4 addresses.

You can disable IPv6 on your computer to directly search for IPv4 addresses, avoiding delays. This can help you avoid the “Microsoft Edge can’t reach this page” error.

Step 1: Press the Windows key and search for the Control Panel. Step 2: Go to the Network and Internet menu.

7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

Step 3: Select View network status and tasks under Network and Sharing Centre.

7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

Step 4: Change adapter settings.

Step 5: Click on your current internet connection.

Step 6: Select Wi-Fi status and open Properties.

7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

Step 7: In the Wi-Fi Properties menu, disable Internet Protocol Version 6 (IPv6) and hit Ok.

7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

4. Disable Edge Extensions

Microsoft Edge, built on Google’s Chromium engine, can officially run all Chrome extensions without any additional setup. However, there’s a downside to this convenience. Google has no control over the extensions available on the Chrome Web Store, meaning that some of them may be outdated, infected with malware, or no longer actively maintained. This can cause Microsoft Edge to encounter “can’t reach this page” errors on certain websites. While it’s challenging to determine exactly which extension is causing the problem, you can resolve it by temporarily disabling or removing all extensions from Microsoft Edge. Here’s how: Step 1: Open the Microsoft Edge browser and click on the three-dot menu.

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7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

Step 2: Go to the Extensions menu and select Remove to delete extensions.

5. Clear Cache and Cookies

Microsoft Edge collects cache data to improve page loading times for your frequently visited web pages.

If there is excessive browsing data in your Microsoft Edge, it may conflict with other tabs and result in a can’t reach this page error.

Step 1: Open Microsoft Edge and go to Settings.

Step 2: Navigate to Privacy, search & services.

Step 3: Go to Clear Browsing data > Choose what to clear and select cookies and cache.

7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

Step 4: Select the Clear now button at the bottom and relaunch the Edge browser.

6. Contact Website Admin

If the website’s server is down or having problems, you may encounter a “can’t reach this page” error in Microsoft Edge. If other websites are functioning properly, the issue is with the specific website you are trying to access. To resolve this, you can reach out to the website’s administrator or owner via email or social media and inquire about the estimated timeframe for resolving the issue.

7. Update Microsoft Edge

The team behind Microsoft Edge releases new builds every 14 days. If you are using an old version, update it to the latest version and continue browsing the web.

7 Best Ways to Fix Microsoft Edge Can’t Reach This Page Error

To update Microsoft Edge, go to Settings and About. It will check for updates and install the latest one.

Start Browsing Web Again

Microsoft Edge is now our top recommendation. However, errors like ‘hmm can’t reach this page’ can ruin users’ experience and make them look elsewhere. So, before switching, follow these steps to troubleshoot the issue.

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