15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

One common issue with cloud storage services is broken sync. Users often complain about sync not working or the service not connecting. OneDrive is no exception, as many users report OneDrive sync pending or stuck in Windows 10.

Multiple reasons can cause OneDrive sync to break. In this guide, we will explore these reasons, so you can find a solution that works for you.

1. Common Errors

Check your Wi-Fi connection, reboot your router, ensure sufficient bandwidth and data in your plan. Reboot your computer and close unnecessary apps and services.Verify if OneDrive is down or experiencing errors using Downdetector. Check your OneDrive storage spaceThe free version of OneDrive offers 5GB, the rest depends on your subscribed plan. Buy additional storage if needed. Access storage space in the OneDrive app settings menu.

2. OneDrive Restrictions

Other than storage space, there are restrictions and limitations when uploading files and folders to OneDrive. The list is surprisingly long, but here is the short version that should apply to most users.

OneDrive won’t sync files with invalid characters (#, %) or invalid files like temp files. Only one account can sync at a time, and Windows guest user accounts are not supported.

The file size limit for OneDrive is 100GB for personal accounts and 15GB for business accounts. For OneNote files, the limit is 2GB. The file name character limit is set to 400, and no more than 2500 files can be synced at once when using the OneDrive.com site.

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Additionally, there are system requirements for OneDrive that most modern computers meet but should not be overlooked.

3. File Open Elsewhere

If the file is open in another app, OneDrive sync will not work or get stuck. Save changes and close the file before trying again.

4. Pause/Resume Sync

Right-click on the OneDrive icon in the Taskbar, select Pause syncing to stop the sync. Wait a moment and repeat the steps to resume it.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

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5. Try Another Folder

The file you are trying to upload to OneDrive may be corrupt. Perhaps the folder you are attempting to upload to is also corrupt. Create a new folder in OneDrive and attempt to upload the file there.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Rename the file, ensure it opens on your desktop, and then re-upload it to OneDrive. Verify if OneDrive sync is pending or functioning.

6. Sync Settings

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Right-click on the OneDrive icon in the Taskbar and select Settings from the menu.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Under the Settings tab, make sure sync does not stop automatically when the battery is low or when you are on a metered network. Check your laptop’s battery and ensure it is charged.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Upload and download rates are unlimited under the Network tab.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Check Use Office applications to sync Office files that I open under the Office tab option.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Check if OneDrive sync is stuck or working again in Windows 10.

7. Unlink OneDrive Account

Go back to the OneDrive Settings window, as you did previously, and under the Account tab, click on Unlink this PC.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Close OneDrive, reboot your computer, and then launch OneDrive again. Check if the sync is stuck or working.

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8. Troubleshoot OneDrive App

To fix problems with Windows Store Apps, open Settings by pressing Windows key+I and search for Find and fix problems.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

The app will scan for conflicts and errors in apps installed from the Microsoft Store. If you installed OneDrive directly using the .EXE file, this step may not work, but it’s still worth trying.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Select Apply repairs automatically and click Next. Follow on-screen instructions to repair any errors.

9. Update App and OS

Microsoft releases updates for its OS and in-house apps. Open the Microsoft Store and click on Downloads and updates.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Click Get Updates and check for an update for OneDrive.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Open Windows 10 settings, click on Update & Security.

Keywords: Windows 10, settings, Update & Security.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Check for updates and, if any, update.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

If there is an issue with the OneDrive app and Microsoft is aware of it, they will push an update to resolve it as soon as possible. Check again if OneDrive sync is still pending on your Windows 10 computer.

10. Antivirus and Firewall Settings

Check your firewall settings to ensure that the OneDrive app is allowed and not blocked. Also, examine your antivirus app for any restrictions. Run a full scan using both your antivirus app and Malwarebytes, one after the other, to ensure there isn’t any virus, malware, or trojan causing the OneDrive sync error.

11. Hidden Files

If hidden files are present in the OneDrive folder, you may encounter a sync stuck or pending error. To resolve this, open the folder and ensure that Hidden files are visible in the View tab.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

You should now see hidden files. Delete them. You may also see temp or .TMP files. They are created as a ‘safety net’ to save unsaved work to prevent data loss. Delete them only if you are sure all work has been saved.

12. Reset OneDrive

Open Windows settings and navigate to Apps. Search for and select OneDrive. Click on the OneDrive app and choose Advanced options.

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15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Click the Reset option.

Sign back into OneDrive and check if sync is still pending or stuck.

13. Reinstall OneDrive

To uninstall OneDrive from your Windows 10 computer, go to Settings and click the Uninstall button.

15 Ways to Fix OneDrive Sync Is Pending or Stuck Error in Windows 10

Open the Microsoft Store and install the app from there.

14. Clean Boot

It could be an app conflict. Did you install a new app recently? Try a clean boot on your computer for more information.

15. Move On

If OneDrive is still not syncing that file/folder, it may be time to switch to another cloud storage app. It’s not easy, but what else can you do? If you’ve come this far, you need it to work. I recommend Dropbox or Google Drive.

What Drives You

OneDrive has recently made some fantastic updates. The personal vault is a necessary feature for all providers of cloud storage. If you have found another way to make OneDrive sync work, please share it with us in the comments below.

Next up: Considering moving from OneDrive to Google Drive? Click on the link below to learn how Google Photos is a superior alternative to Microsoft’s option.

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